MOHAMMAD ZHARIF AKMAL B MOHD ZAINUL
CLERK
PULAU PINANG
Summary
Efficient receptionist with 7 years' experience in healthcare and office management. Skilled in customer service, organizational tasks, and communication. Proven track record of enhancing office efficiency and patient satisfaction.
Overview
3
3
Languages
Work History
Receptionist
Greenfield Medical Center
1 2023 - 8 2025
- Managed front desk operations efficiently.
- Increased patient satisfaction ratings by 15%.
- Streamlined appointment booking by 20%.
Office Coordinator
Riverbend Healthcare Solutions
1 2020 - 12 2022
- Ensured smooth workflow across departments.
- Reduced filing time by 30% in six months.
- Facilitated communication channels effectively.
Administrative Assistant
Summit Office Services
1 2018 - 12 2019
- Supported team with daily operations.
- Organized meetings reducing conflicts by 10%.
- Handled correspondence with accuracy.
Education
Master's - Business Administration
University of Illinois
Urbana, ILBachelor's - Communication
Illinois State University
Normal, ILSkills
- Customer Service
- Multitasking
- Microsoft Office
- Communication
- Time Management
- Organizational Skills
- Attention to Detail
- Problem Solving
Timeline
Master's - Business Administration
University of Illinois
Bachelor's - Communication
Illinois State University
Receptionist
Greenfield Medical Center
1 2023 - 8 2025
Office Coordinator
Riverbend Healthcare Solutions
1 2020 - 12 2022
Administrative Assistant
Summit Office Services
1 2018 - 12 2019