MOHAMMAD SHAHFUWAN BIN HASININ
RESTAURANT MANAGER
Kuala Terengganu, Terengganu,MALAYSIA
Summary
1)Restaurant Manager with expertise in general operations management, staff development and training, recruitment and stock ordering.
2)Highly proactive manager with 7 years of experience in team leadership in industry. Background includes sales, management and customer service in fast-paced settings.
3)Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in management position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Restaurant Manager
Texas Chicken
Kuala Terengganu , MALAYSIA
09.2017 - Current
- Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Maximized quality assurance by completing frequent line checks.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Motivated staff to perform at peak efficiency and quality give chances for staff to be promoted.
LEFTENAN MUDA REJIMEN ASKAR WATANIAH
Army Reserve
09.2016 - 07.2017
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in team environment.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with strong work ethic.
Education
Specialist in Psychology - Developmental Psychology
UNIVERSITI MALAYSIA SABAH
Kota Kinabalu, Sabah, Malaysia 09.2013 - 12.2016
Skills
Staff Management
Operations Management
Customer Engagement
Recruitment
Supervisory skills
Passion for customer satisfaction
Team building
Expense Tracking
Leadership abilities
Continuous Improvement
Quality Assurance
Multitasking
Accomplishments
- 2019 most profittable Texas Chicken Outlet award at Texas Chicken Jaya Shopping Centre
- 2023 Highest Sales achievement Texas Chicken Malaysia at Texas Chicken Petronas Wakaf Bharu
- 2024 Highest Net Profit Texas Chicken Outlet at Texas Chicken Petronas Wakaf Bharu
- 2024 Highest Sales Vs Budget Texas Chicken Outlet at Texas Chicken Petronas Wakaf Bharu
Hobbies
Team Sports Activities, playing football ,futsal and other sports with team member during holiday or leisure time.
Actively involved planning activities with team member
Timeline
Restaurant Manager
Texas Chicken
09.2017 - Current
LEFTENAN MUDA REJIMEN ASKAR WATANIAH
Army Reserve
09.2016 - 07.2017
Specialist in Psychology - Developmental Psychology
UNIVERSITI MALAYSIA SABAH
09.2013 - 12.2016
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