Islam Mohammad Shafikul
Selangor
Summary
To enter in a reputed organization in a suitable position, having the intention to work with honesty, sincerity and to learn, grow eventually take greater responsibilities and to face the challenge of the time and to gain experience and skill for successful careers. If offered an opportunity, I am confident that I shall prove myself.
Smart professional with thorough understanding of various languages to fluently interpret and translate. Conveys intended messages accurately and reliably. Well-versed in interpretation and translation tools and services. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
8
8
years of professional experience
Work History
Interpreter
Propio Language Services
03.2024 - Current
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
- Communicated with clients to understand interpreting needs and provide best service possible.
Feild Based Trainer
Evolet Malaysia
Puchong, Selangor
07.2022 - 09.2024
- Facilitated virtual, in-person and blended learning sessions.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Worked with vendors to customize courseware to accommodate business needs.
- Provided coaching and mentoring to employees.
Product Promoter
HMD Global Malaysia
07.2019 - 11.2020
- Sales Mobile device
- Daily, weekly and monthly reporting
- Advertisement and social media marketing.
- Researched and identified new business opportunities.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Identified potential marketing opportunities to increase brand awareness.
- Built professional network to establish and maintain relationships with community contacts, providers and others who may refer potential leads.
- Created and coordinated seminars, community activities and provider activities to identify and generate valid leads.
- Established and maintained positive relationships with customers.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Addressed prospects' concerns and utilized persuasive techniques to turn guests into paying, satisfied customers.
Tele Marketing
AF Industries SDN BHD
01.2017 - 05.2018
- Call center representative
- Customer service
- Product Sales
- Daily, weekly and monthly reporting
- Advertisement and social media marketing.
- Executed marketing initiatives related to direct mail, email, telemarketing, mobile media, website portal and social media.
- Used various forms of marketing and advertising techniques to identify potential customers such as conducting information seminars, distributing flyers and brochures and telemarketing.
- Handled inbound sales inquiries and outbound telemarketing calls.
Education
BSC Hon's in Hospitality Management -
Linclon University College, Malaysia
Petaling Jaya.Malaysia 04.2017
Business Administration -
Gov.Mojid Memorial City Collage Khulna, Bangladesh
Khulna08.2011
Business Administration -
H.R.H Prince Agakhan High School
Khulna03.2009
Skills
- Ability to work under pressure and fulfill deadlines
- Ability to lead a team and maintain effective communication
- Have strong motivational quality
- Strong communication ability both in Bengali and English
- Ability to make friends quickly and lead groups
Personal Information
- Height: 5' 6''
- Father's Name: Late Golam Wadud Bhuiyan
- Mother's Name: Rabia Begum
- Blood Group: A+VE Positive
- Date of Birth: 10/21/94
- Gender: Male
- Nationality: Bangladeshi by birth
- Marital Status: Single
- Religion: Islam
Webcontacts
durjoy808@gmail.com, +601164366057
References
- Mohd Asraf, Head of International Student affairs, Lincoln University collage, Malaysia, +60176935694
- M. Aktar Hosein, EPM Specialist, PROJEK TEKNOLOGY 6D SDN BHD, aktar@6dimensi.com.my, +60188746678
Hobbies and Interests
- Reading all sorts of Newspaper, Magazine, Journals and Novels.
- Operating computers and surfing on the Internet.
- Participating in social development activities.
Training
I took F&B, Front desk, Housekeeping training part of the "Industrial Attachment Programmed Course" under the Dorsett Grand Subang Hotel.
Disclaimer
I, the undersigned, certify to the best of my knowledge and belief that the mentioned data are correct which describe my qualification, my experience and me.
Timeline
Interpreter
Propio Language Services
03.2024 - Current
Feild Based Trainer
Evolet Malaysia
07.2022 - 09.2024
Product Promoter
HMD Global Malaysia
07.2019 - 11.2020
Tele Marketing
AF Industries SDN BHD
01.2017 - 05.2018
BSC Hon's in Hospitality Management -
Linclon University College, Malaysia
Business Administration -
Gov.Mojid Memorial City Collage Khulna, Bangladesh
Business Administration -
H.R.H Prince Agakhan High School
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