MOHAMMAD NUR FADLI BIN JAMIN
JOHOR BAHRU
Summary
Versatile professional with experience in operations, project coordination, and customer service. Capable of managing multiple responsibilities, ensuring smooth processes, and delivering quality outcomes in dynamic environments.
Overview
11
11
years of professional experience
Work History
EKSEKUTIF OPERASI
PERBADANAN TABUNG PENDIDIKAN TINGGI NASIONAL
JOHOR BAHRU, JOHOR
10.2022 - Current
- Managed end-to-end operations of education financing processes, including application processing, verification, and disbursement coordination.
Provided professional consultation to clients on loan eligibility, repayment, and financial matters, ensuring high customer satisfaction.
Ensured compliance with regulatory standards and internal policies while maintaining accurate documentation and reporting.
Collaborated with cross-functional teams to improve operational efficiency and service delivery.
Project Coordinator
TEGAP CREST RESOURCES SDN BHD
PASIR GUDANG JOHOR
09.2018 - 12.2021
- Managed project coordination activities including scheduling, resource allocation, and progress tracking to ensure on-time delivery.
Acted as a liaison between cross-functional teams to streamline communication and improve workflow efficiency.
Identified potential risks and implemented solutions to minimize project delays.
Sales Executive
SITTY TRAVEL SDN BHD
PASIR GUDANG JOHOR
03.2015 - 11.2016
- Managed comprehensive travel solutions, including itinerary planning, ticketing, and accommodation arrangements for diverse client segments.
Delivered personalized travel consultation, enhancing customer satisfaction and increasing package conversion rates.
Collaborated with vendors and partners to secure competitive pricing and exclusive travel deals.
Education
DIPLOMA
UNIVERSITI ISLAM MELAKA (UNIMEL)
MELAKA01-2015
SPM
SEKOLAH MENENGAH NITAR
MERSING JOHOR01-2011
Skills
- Operations management
- Customer relationship management
- Compliance assurance
- Risk assessment
Timeline
EKSEKUTIF OPERASI
PERBADANAN TABUNG PENDIDIKAN TINGGI NASIONAL
10.2022 - Current
Project Coordinator
TEGAP CREST RESOURCES SDN BHD
09.2018 - 12.2021
Sales Executive
SITTY TRAVEL SDN BHD
03.2015 - 11.2016
DIPLOMA
UNIVERSITI ISLAM MELAKA (UNIMEL)
SPM
SEKOLAH MENENGAH NITAR