Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Mohammad Mahbub Hasan

Mohammad Mahbub Hasan

Online Freelancer. Restaurant Manager.
Petaling Jaya

Summary

My career objectives are twofold. It is my goal to deliver my duties as (position) to the fullest satisfaction of all members of (company), using my skills in customer service. Finally, as my long-term objective, I would like to continue working for the betterment of the company, taking on new responsibilities until I can serve as part of the management. I believe my skills and experience will help me reach my career goal.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
6
6
Certifications

Work History

Part-Time Service Crew

Murni Discovery
Petaling Jaya
04.2023 - Current

Serve food and beverages; Reset tables to keep dining room and work areas clean; Explained menu items and suggested appropriate options.

Freelancer

Various Freelancing Sites
British Columbia
01.2020 - 12.2022
  • Researched and identified innovative solutions to acquire resources and meet customer needs.
  • Analyzed user feedback to gather input and identify areas for improvement.
  • collected, organized, and input information into a digital database.

Barista, Cashier

Chizu
Petaling Jaya
07.2020 - 03.2021

Welcomed customers; trained new employees with positivity; made product recommendations to increase sales; Cleaned counters, machines, utensils, and seating areas daily; Completed successful daily cash audits to correctly balance drawers at the end of shift; Operated espresso machines and commercial coffee brewers to create beverages.

Manager

Al- NAZ CAFE
Dhaka
10.2017 - 12.2019

Recruited, interviewed, and hired employees; Implemented actions customer problem solving to make them satisfied; Managed budgets to maximize productivity and profitability; Maintained professional, safe environment; Helped employees during busy times; Created employee schedules; Communicated clearly with employees, suppliers, and owner, working toward established business goals.

Supervisor

Chizu Drinks
Petaling Jaya
06.2017 - 09.2017

Maintained clean and well-organized production areas; work schedules; Mentored newly hired employees; trained new employees.

Server, Barista, Cashier.

Secret Recipe
Petaling Jaya
09.2015 - 06.2017

Served food and beverages; Cleaned tables; maintained daily and monthly inventory; handled cash counter; used POS system; Operated espresso machines and commercial coffee brewers to create beverages; worked extra hours to meet business needs.

Cashier, Manager

Al- NAZ CAFÉ
Dhaka
08.2013 - 12.2014

Handle cash counter; Recruited, interviewed, and hired employees; Implemented actions customer problem solving to make them satisfied; Managed budgets to maximize productivity and profitability; Maintained professional, safe environment; Helped employees during busy times; Created employee schedules; Communicated clearly with employees, suppliers, and owner, working toward established business goals.

Education

BBA - Hospitality Management

First City University College
Bandar Utama, Petaling Jaya
02.2020 - 12.2023

Skills

Interpersonal skills

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Certification

Worked as a 'Trainee' in Biman Flight Catering Center as a part of ‘Industrial (2013) Training Program' of National Certificate Course in 'Food and Beverage Production' - by NHTTI, Dhaka.

Timeline

Basic of Fundamental Analysis on forex market (Nov – Dec’ 2022). BS Academy, Dhaka, Bangladesh.

11-2023

Part-Time Service Crew

Murni Discovery
04.2023 - Current

Basic Graphics Designing training at World IT Foundation (Aug – Nov’ 2022), Dhaka, Bangladesh.

08-2022

Basic SEO Expert training From AT SEO Academy (Apr – Jun’ 2022) on Virtual Training Basis, Dhaka, Bangladesh.

04-2022

Basic of Fundamental Analysis on forex market (Jan – Mar’ 2021) on Virtual Training Basis. Pips Builder, Dhaka, Bangladesh.

01-2021

Barista, Cashier

Chizu
07.2020 - 03.2021

BBA - Hospitality Management

First City University College
02.2020 - 12.2023

Freelancer

Various Freelancing Sites
01.2020 - 12.2022

Manager

Al- NAZ CAFE
10.2017 - 12.2019

Supervisor

Chizu Drinks
06.2017 - 09.2017

I have successfully completed my industrial training (2016) from Traders Hotel by Shangri-La Kuala Lumpur in western kitchen and Food and Beverage service department.

09-2016

Server, Barista, Cashier.

Secret Recipe
09.2015 - 06.2017

Cashier, Manager

Al- NAZ CAFÉ
08.2013 - 12.2014

Worked as a 'Trainee' in Biman Flight Catering Center as a part of ‘Industrial (2013) Training Program' of National Certificate Course in 'Food and Beverage Production' - by NHTTI, Dhaka.

04-2013
Mohammad Mahbub HasanOnline Freelancer. Restaurant Manager.