MOHAMMAD LOKMAN BIN ABDUL GHANI
Cheras
Summary
Strategic and commercially driven business development professional with 13+ years of experience in insurance/takaful, automotive financing and banking. Currently operating at Assistant Manager level, with strong expertise in motor franchise management, dealer development, strategic business planning, channel performance and stakeholder engagement. Proven capability in identifying growth opportunities, developing commercial propositions, managing dealer relationships and driving business performance through data-driven insights and effective execution. Recognised for strong leadership, communication, relationship management and cross-functional collaboration.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Assistant Manager
ZURICH GENERAL TAKAFUL MALAYSIA BERHAD
Kuala Lumpur
2017.03 - Current
- Owned strategic business planning, aligning proposition development with departmental goals to drive performance.
- Drove channel opportunities by overseeing profitability, productivity, and KPI performance.
- Managed dealer acquisition through franchise schemes, optimising alignment and effectiveness of the schemes.
- Led cross-functional growth initiatives, enhancing collaboration among motor franchise holders and dealers.
- Managed direct communication with motor franchise head for timely market insights.
- Chaired internal discussions to resolve motor franchise challenges and enable growth.
- Accounted for business process implementation and reinforcement of internal controls.
- Coordinated coaching for newly appointed marketing officers to raise team capability.
Dealer Consultant
MBSB BANK
2014.09 - 2017.02
- Handle inquiries while promoting strategic sales initiatives and special promotions effectively.
- Developed customer relationships through daily community event walk-in support.
- Guided advisors, assistants, and FC staff using dealer-specific tools during visits.
- Provided practical assistance during FC visits to improve tool use.
- Enhanced marketing and tracked regulatory changes to support dealer key projects.
- Provided field feedback to dealer operations to streamline processes.
- Clarified ambiguities and supported policy and compliance standards through feedback.
Senior Sales & Marketing Executive
PUBLIC BANK BERHAD
, Selangor
2013.02 - 2014.08
- Met or exceeded quarterly and annual sales targets consistently through the year.
- Managed sales cycle from engagement and proposal through contract execution and fund disbursement.
- Sold hire purchase services to car dealerships, overseeing end-to-end loan application processing to enhance dealership financing options.
- Developed strategic plans to strengthen collaboration between bank and dealerships, facilitating improved information flow and partnership effectiveness.
- Collaborated with processing teams to streamline loan application processes, reducing delivery time and enhancing customer satisfaction.
Education
Bachelor of Business Administration (Hons) - International Business
Universiti Teknologi MARA
Malacca2013-01
Skills
- Sales and business planning
- Channel development
- Dealer management
- Regulatory strategy
- Strategic planning
- Performance monitoring
- Budget planning
- Task management
- Compliance awareness
- Negotiation
- Adaptive problem solving
- Leadership
Certification
- Applied Neuro-Linguistic Programming (NLP) for High-Impact Communication
- Blanchard - Coaching Essentials Workshop
- LWS Sales Conqueror
- IBFIM - Marketing of Islamic Finance Products
- Training.com Asia - Microsoft Excel Advanced
Reference
MS. AZLIN RAMDAN
Zurich General Takaful Malaysia Berhad
HP: +6019-6647466
Email: azlin.ramdan@zurich.com.my
Timeline
Assistant Manager
ZURICH GENERAL TAKAFUL MALAYSIA BERHAD
2017.03 - Current
Dealer Consultant
MBSB BANK
2014.09 - 2017.02
Senior Sales & Marketing Executive
PUBLIC BANK BERHAD
2013.02 - 2014.08
Bachelor of Business Administration (Hons) - International Business
Universiti Teknologi MARA