Mohammad Haziq Bajuri
Field Service Engineer
Johor Bahru
Summary
Adept in making key decisions and working with other professionals to achieve goals and solve problems. Committed to utilizing my skills to further the mission of a company. Knowledgeable Field Service Engineer with top strengths in planning, problem-solving and communication. Skilled in maintaining high customer satisfaction and providing technical support.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Field Service Engineer
Glory Global Solutions Malaysia
01.2023 - Current
- Attend to PM and CM call. Also perform installations of new machines at new customer sites (products such as Ci-10 cash handler machine)
- Perform modules repair for customer using CI-10 machines and also some DTP machines (USF300, UW500, GFS120, GFS220 etc.)
- Good with hands on repairs / works.
- Provided remote support for clients experiencing technical difficulties, resolving problems quickly and efficiently without the need for on-site visits
Repair Technician
Glory Global Solutions Pte Ltd
07.2019 - 11.2022
- Hands on repair mainly on machine such as ATM machines and also local domestic repair on retail machines
- Ensure modules repairs are on tie as agreed with customers and also supports local FSE with domestic retail machines.
First Line Maintenance
R-Logic Pte Ltd
08.2015 - 10.2018
- Responsible for first line maintenance repair on local ATM machine under contract with company NCR
- Mainly our job is to make sure ATM machine works excellent when every time customer using the ATM.
Warranty Officer
Federal Auto Sdn Bhd (Volkswagen Malaysia)
01.2014 - 02.2015
- Responsible for warranty claims on customer vehicle mainly
- Have some experience with SAP system during working here mainly submitting claims and report using SAP system.
Education
Diploma Kemahiran Malaysia (DKM4) - Diploma in Automotive Mechanical Technology
Institut Latihan Perindustrian Kuala Lumpur
Kuala Lumpur, Malaysia 01.2012 - 01.2013
Sijil Kemahiran Malaysia (Level 3) - Automotive Technology
Institut Latihan Perindustrian Mersing
Mersing, Johor, Malaysia 01.2009 - 12.2010
High School Diploma -
Sekolah Menengah Kebangsaan Bandar Baru Uda Johor
Johor Bahru 01.2003 - 12.2007
Skills
Ability to learn quickly
Adaptability
On-Site Support
Hands on repair
Timeline
Field Service Engineer
Glory Global Solutions Malaysia
01.2023 - Current
Repair Technician
Glory Global Solutions Pte Ltd
07.2019 - 11.2022
First Line Maintenance
R-Logic Pte Ltd
08.2015 - 10.2018
Warranty Officer
Federal Auto Sdn Bhd (Volkswagen Malaysia)
01.2014 - 02.2015
Diploma Kemahiran Malaysia (DKM4) - Diploma in Automotive Mechanical Technology
Institut Latihan Perindustrian Kuala Lumpur
01.2012 - 01.2013
Sijil Kemahiran Malaysia (Level 3) - Automotive Technology
Institut Latihan Perindustrian Mersing
01.2009 - 12.2010
High School Diploma -
Sekolah Menengah Kebangsaan Bandar Baru Uda Johor
01.2003 - 12.2007