MOHAMMAD FAKHRUL FIRDAUS BIN FAIZUL HAZA
IPOH
Summary
I am seeking a position that allow me to Gain Knowledge in Administration and Strong Interpersonal Skills as well as my eagerness to contribute to a Quality Company. Moreover, I would like to work in a professional and active environment where I can apply what I was learn during Experience and develop within job. Orderly and Committed Administrative Assistant Offering Solid Skills in Customer Relations and Resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate tasks.
Overview
7
7
years of professional experience
Work History
Human Resources Executive
Everlantern Sdn Bhd
Pahang, Malaysia
03.2020 - 05.2022
- Maintain and update employee records, both digital and physical.
- Support onboarding and offboarding processes, ensuring compliance with company procedures.
- Assist in organizing employee training sessions, workshops, and development programs.
- Manage HR documents, such as employment contracts and new hire guides.
- Coordinate performance management processes, and assist in employee appraisals.
- Address employee queries about HR policies, benefits, and procedures.
- Ensure adherence to labor laws and internal policies.
- Assist in payroll preparation by providing relevant data (e.g., leaves, absences, etc.).
- Support in planning employee engagement and welfare activities.
Sales Administration Manager
RunnerMyRun
Ipoh, Malaysia
02.2019 - 11.2019
- Supervise and manage the daily operations of the sales administration team.
- Oversee order processing, invoicing, and timely delivery coordination.
- Ensure accurate and up-to-date maintenance of sales records, customer databases, and documentation.
- Develop and implement efficient procedures and systems to support the sales process.
- Collaborate with the sales team to monitor performance metrics and generate sales reports and forecasts.
- Serve as a liaison between the sales, logistics, finance, and customer service departments.
- Assist with the preparation of proposals, contracts, and other sales-related documents.
- Maintain compliance with company policies and procedures related to pricing, discounting, and credit control.
- Identify areas for improvement and implement strategies to optimize workflow and customer satisfaction.
Front Office Assistant
Pi Hotel
Ipoh, Malaysia
10.2015 - 07.2017
- Greet and welcome guests, clients, and employees as they arrive at the office.
- Answer, screen, and forward incoming phone calls.
- Manage appointments, meetings, and conference room schedules.
- Handle basic administrative tasks such as data entry, filing, and document management.
- Maintain office security by following safety procedures and controlling access via the reception desk.
- Receive and sort daily mail/deliveries/couriers.
- Keep the front desk and reception area neat and presentable.
- Provide general information about the organization to visitors and clients.
- Coordinate with various departments for administrative support.
Education
Sijil Pelajaran Malaysia - SPM
Sekolah Menengah Jelapang Jaya
Ipoh,Perak Malaysia10-2013
Skills
● Microsoft Word, Excel and PowerPoint
● Manage time effectively and able to work according to deadlines
● Full positivism and desire to get things done quickly and effective
● HRIS, BioHR, Esoft
References
- Syazwanie, Hotel Manager, Hotel Pi, 05-255 29222
- Suzanna Wali Ullah, Human Resources, Runnermyrun, 010-265 3677
- Ting Hui Ling, Owner, Everlantern Sdn Bhd,016-550 0350
Ethnicity
Malay
Personal Information
- Date of Birth: 09/08/1996
- Gender: Male
- Nationality: Malaysian
- Marital Status: Single
Languages
Malay
First Language
English
Advanced (C1)
C1
Timeline
Human Resources Executive
Everlantern Sdn Bhd
03.2020 - 05.2022
Sales Administration Manager
RunnerMyRun
02.2019 - 11.2019
Front Office Assistant
Pi Hotel
10.2015 - 07.2017
Sijil Pelajaran Malaysia - SPM
Sekolah Menengah Jelapang Jaya