MOHAMMAD AZHAR ASARI
Kajang
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Sales Advisor
Proton The Apple Bangi
09.2023 - Current
- Streamlined processes within the sales team for a more efficient workflow, leading to better time management and increased productivity.
- Analyzed market trends and customer feedback to identify areas for potential growth or improvement.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
- Coordinated effectively with other departments such as marketing and logistics to ensure seamless operations during busy periods.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
- Increased sales by establishing rapport with customers and identifying their needs.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Contributed to event marketing, sales and brand promotion.
- Maintained current knowledge of evolving changes in marketplace.
Sales Supervisor
Nifco Manufacturing (M) S/B
11.2022 - 05.2023
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to brand.
- Understand fundamental of injection Molding Process Flow and parameter relate to product adjustment
- Study for part D01D (Perodua), D54B (Toyota), D66B (Daihatsu), Localize Batch 1 & 2: quote for Internal costing with customer breakdown
- Update daily Sales report analysis
- Assist Senior Manager for Kaizen in Sales & Development Department.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Increased customer satisfaction by addressing and resolving client concerns efficiently
Junior Associate
DHL Asia Pacific Shared Services S/B
12.2018 - 03.2022
- Collaborated across departments for a unified approach towards achieving company objectives.
- Improved team efficiency with thorough organization of documents, correspondence, and meeting notes.
- Ensured timely completion of projects through diligent monitoring of deadlines and effective coordination between team members.
- Maintained confidentiality while handling sensitive information related to client accounts or legal matters.
- Enhanced departmental communication by creating and maintaining a centralized database for important information.
- Developed a strong understanding of industry regulations to ensure compliance within daily operations.
- Supported supervisor in managing client relationships by scheduling meetings, taking minutes, and following up on action items.
- Strengthened collaborative efforts among teammates by facilitating open dialogues during group discussions.
- Delivered accurate reports on time to assist management in making informed decisions based on data analysis.
- Coordinated and scheduled meetings and appointments.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Assistant Field Operation Management
Sime Darby Auto Connexion S/B
09.2018 - 12.2018
- Worked well in a team setting, providing support and guidance.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
- Gained extensive knowledge in data entry, analysis and reporting.
Management Apprentice
Sime Darby Auto Connexion S/B
09.2017 - 08.2018
- Assisted with problem-solving efforts on challenging projects, developing critical thinking abilities.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Maintained detailed records of apprenticeship activities, tracking progress toward learning objectives.
- Collaborated with fellow apprentices on group projects, honing teamwork and communication skills.
Assistant Product Development
Richworks International S/B
11.2016 - 05.2017
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Gained strong leadership skills by managing projects from start to finish.
- Proved successful working within tight deadlines and a fast-paced environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
Data Entry Clerk
Richworks International S/B
10.2016 - 11.2016
- Expedited data entry tasks through use of keyboard shortcuts and customized software tools.
- Assisted in implementing new CRM system that increased overall efficiency in managing customer relationships.
- Key in claim for warranty within 40 Ford Branch and dealer in Malaysia
- Prepares source data for computer entry by compiling and sorting information establishing entry priorities
- Check customer warranty on One Warranty Solution (OWS) and Oasis system
- Recheck back claim & approval claim warranty in SAP.
Education
Bachelor in International Business (Hons.) - International Business
Management & Science University (MSU)
Shah Alam 08.2014 - 08.2017
Diploma in Management - Business Management
PTPL College Sarawak
Kuching, Sarawak 11.2011 - 04.2015
Sijil Pelajaran Malaysia (SPM) - Electric & Electronic
SM Teknik Bintulu
Bintulu, Sarawak 03.2009 - 12.2010
Skills
Cultural Awareness
undefinedReferences
- Shafa, Assistant Manager, 018-3133531
- Sundra Moorthy, Manager, 014-6371087
- Lau Kia Seng, Performance Analyst, 016-5504235
Projects
Ford Global Month at Kidzania Kuala Lumpur 2018, 09/01/18 Sime Darby Auto Connexion S/B Staff Day 2018, 03/01/17 Richwell Corporate Social Responsibility "Free Camp Free Spirit"
Timeline
Sales Advisor
Proton The Apple Bangi
09.2023 - Current
Sales Supervisor
Nifco Manufacturing (M) S/B
11.2022 - 05.2023
Junior Associate
DHL Asia Pacific Shared Services S/B
12.2018 - 03.2022
Assistant Field Operation Management
Sime Darby Auto Connexion S/B
09.2018 - 12.2018
Management Apprentice
Sime Darby Auto Connexion S/B
09.2017 - 08.2018
Assistant Product Development
Richworks International S/B
11.2016 - 05.2017
Data Entry Clerk
Richworks International S/B
10.2016 - 11.2016
Bachelor in International Business (Hons.) - International Business
Management & Science University (MSU)
08.2014 - 08.2017
Diploma in Management - Business Management
PTPL College Sarawak
11.2011 - 04.2015
Sijil Pelajaran Malaysia (SPM) - Electric & Electronic
SM Teknik Bintulu
03.2009 - 12.2010
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