MOHAMMAD AQIL LIM
Sales Executive/ Sales Advisor
Banting,SELANGOR
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
Work History
Self Employed
Empire Raja Udang
Banting, SELANGOR
01.2022 - 06.2023
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Provided professional services and support in a dynamic work environment.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong communication and organizational skills through working on group projects.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to develop and implement creative solutions to complex problems.
- Strengthened communication skills through regular interactions with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Branch Manager
SSF Sdn Bhd
Nilai, Negeri Sembilan
07.2017 - 12.2021
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Engaged employees in business processes with positive motivational techniques.
- Resolved various issues impacting sales management and business operations.
- Consulted customers to boost product sales and services.
- Complied with regulatory guidelines and requirements.
Sales Executive
One Living Sdn Bhd
Puchong, SELANGOR
04.2015 - 06.2017
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Monitored customers for signs of security concerns and escalated issues to management.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
Sales and Marketing Executive
Hiestand Malaysia Sdn Bhd
Klang Valley, SELANGOR
07.2011 - 03.2015
- Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
- Sourced advertising opportunities to place adverts in press and social media.
- Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
- Suggested innovative ideas to increase sales and improve customer experience.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Presented professional image consistent with company's brand values.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Informed customers of promotions to increase sales productivity and volume.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Met existing customers to review current services and expand sales opportunities.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Sales Representative
Perodua Sdn Bhd
Subang Jaya, SELANGOR
09.2008 - 06.2011
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Collaborated with cross-functional teams to identify and address customer needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
Education
Diploma - Graphic Design
Saito Academy of Arts
Petaling Jaya 06.2003 - 08.2005
Sijil Pelajaran Malaysia - General Studies
Sekolah Menengah Haji Talib Karim
Alor Gajah, Melaka 01.1988 - 12.1992
Skills
Self-motivated nature
undefinedTimeline
Self Employed
Empire Raja Udang
01.2022 - 06.2023
Branch Manager
SSF Sdn Bhd
07.2017 - 12.2021
Sales Executive
One Living Sdn Bhd
04.2015 - 06.2017
Sales and Marketing Executive
Hiestand Malaysia Sdn Bhd
07.2011 - 03.2015
Sales Representative
Perodua Sdn Bhd
09.2008 - 06.2011
Diploma - Graphic Design
Saito Academy of Arts
06.2003 - 08.2005
Sijil Pelajaran Malaysia - General Studies
Sekolah Menengah Haji Talib Karim
01.1988 - 12.1992
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