MOHAMMAD AIDEL AIDEL
BOARDING OFFICER
Johor Bahru, Johor,01
Summary
1.Dynamic technician with a proven track record at Cocoa Processing Company, excelling in system troubleshooting and performance improvement. Adept at training teams and enhancing customer satisfaction through effective problem-solving. Skilled in equipment maintenance and safety protocols, ensuring compliance and operational efficiency in high-pressure environments.
2.Professional shipping professional with strong background in logistics and supply chain management. Skilled in coordinating shipments, managing inventory, and ensuring timely delivery of goods. Known for effective team collaboration and adaptability to changing needs. Reliable and focused on achieving results in fast-paced environment. Proficient in using shipping software and maintaining accurate records. Strong communication and problem-solving abilities.
3.Production professional with strong foundation in managing on-set logistics and supporting production processes. Recognized for contributing to seamless production workflows and delivering consistent results. Known for collaborative spirit and adaptability to shifting production needs, ensuring tasks are completed efficiently. Key skills include organizational prowess and effective communication.
Overview
7
7
years of professional experience
1
1
Language
Work History
Technician
Cocoa Processing Company
01.2018 - 12.2020
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Production Assistant
Cocoa Processing Company
01.2021 - 12.2022
- Assisted in producing high-quality products by adhering to strict manufacturing standards and protocols.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Communicated with other crew members via walkie talkies to coordinated production activities.
- Facilitated clear communication between departments, ensuring smooth production operations.
Shipping Agent
Shipping Company
01.2023 - Current
- Conducted thorough inspections of vessels, ensuring compliance with international maritime regulations and standards.
- Streamlined deplaning and enplaning systems to minimize common problems.
- Developed standard operating procedures for boarding activities, setting clear expectations and guidelines for the team''s performance.
- Maintained up-to-date knowledge of maritime regulations, sharing relevant information with team members to ensure compliance across all functions
- Coordinated import/export activities for seamless integration within the overall supply chain operations.
- Handled and resolved customer complaints professionally providing timely updates on shipment status and ensuring their satisfaction at all times.
Education
No Degree - SIJIL PELAJARAN MALAYSIA
04.2001 -
Skills
Maritime law
Timeline
Shipping Agent - Shipping Company
01.2023 - Current
Production Assistant - Cocoa Processing Company
01.2021 - 12.2022
Technician - Cocoa Processing Company
01.2018 - 12.2020
SMK PASIR GUDANG 3 - No Degree, SIJIL PELAJARAN MALAYSIA
04.2001 -
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