Banquet Server
Raia Hotel Kota Kinabalu
04.2024 - Current
- Boosted banquet sales through effective upselling techniques and knowledgeable recommendations on menu items or beverage options.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Collaborated with the culinary team to ensure proper food presentation, enhancing overall visual appeal and guest dining experience during events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
