Mohammad Shahputra Bin Abdul Rahman Abdul Rahman
AMPANG
Summary
Motivated professional with hands-on experience in customer service and team leadership, gained through roles as a Waiter at Secret Recipe and Textile Supervisor at Triventures Avenue Sdn Bhd. Skilled in enhancing guest experiences, supporting team communication, and problem-solving in high-pressure environments. Eager to apply foundational HR knowledge in recruitment and employee engagement, while continuing to build expertise in organisational support and team development.
Overview
4
4
years of professional experience
Work History
Textile Supervisor
Triventures Avenue Sdn Bhd
01.2018 - 12.2020
- Coordinated daily textile production operations, ensuring smooth workflows and strict quality adherence.
- Managed team schedules and delegated tasks to enhance operational efficiency.
- Prepared operational reports and communicated updates effectively to senior management.
- Cultivated leadership and problem-solving skills while managing diverse teams.
- Managed staff hiring, training and supervision.
Waiter / Part-Time Team Member
Secret Recipe
02.2017 - 09.2017
- Elevated guest experience by delivering outstanding customer service.
- Facilitated smooth service by assisting team members during busy periods.
- Developed strong communication and multitasking abilities in high-pressure situations.
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Maintained safe hygiene and food handling standards for full compliance.
Education
Diploma Executive - Human Resource Management
KTAC Education Selangor
Kuala Lumpur, Malaysia06-2025
Skm Tahap 3 - Electrical Engineering
Intra International College Selangor
Kuala Selangor, Selangor, Malaysia05-2024
Skm Tahap 2 - Electrical Engineering
Intra International College Selangor
Kuala Lumpur, Malaysia03-2023
Skills
- Basic HR knowledge (Recruitment & Employee Engagement)
- Organizational Support & Development
- Interpersonal & Team Communication
- Team Collaboration & Leadership
- Customer Service & Problem-Solving
Languages
Malay
Native or Bilingual
English
Professional Working
Timeline
Textile Supervisor
Triventures Avenue Sdn Bhd
01.2018 - 12.2020
Waiter / Part-Time Team Member
Secret Recipe
02.2017 - 09.2017
Diploma Executive - Human Resource Management
KTAC Education Selangor
Skm Tahap 3 - Electrical Engineering
Intra International College Selangor
Skm Tahap 2 - Electrical Engineering
Intra International College Selangor
References
- Cik, Aiman, Lecturer, 0194795991, Intra International College
- Abdul Rahman Bin, Jamaan Tanjung, 0193819599
- Cik, Azril, 0123428866, KTAC Education Sdn. Bhd.
Hobbies and Interests
Organizational Development, Talent Acquisition, Workplace Improvement