Economic & political
MOHAMMAD SHAFIQ HAFIZI BIN MOHD YUSRI
Senior Officer
Setapak,Kuala Lumpur
Summary
Seek for a challenging job to be successful in a promising company where the optimum utilization of available resources can be applied towards the company’s advantages. Keen to find a suitable role and position which allows me to continue learning and perfecting my skills as I provide high quality work and encourage me to flourish as technical specialize in business operation. The ideal position would include personal contact with the public and steadily increasing responsibility.
Overview
4
4
Languages
1
1
Certification
11
11
years of professional experience
Work History
Card Operation Processing Centre
United Oversea Bank
01.2023 - Current
- Created loan bookings
- Processed payments and updated memos to ensure accurate transaction records
- Create and posting journal into system
- Executed balance transfer transactions for customers
- Manually enroll and refund customer transaction from merchant into system ( IPP)
- Performed balance conversion between currency
- Updated customer transactions to maintain accurate account information
- Sorting, scan customer letter offer for personal loan into mytax
- Merchant creation and maintenance
- E-invoice
- Preparing Purchasing Order ( Redemption)
- Enroll credit card customer creditshield
- Customer maintenance
- Uploading General Ledger
- Issuing dispute transactions and preparing write-off letter
- Completed ad-hoc assignments from supervisor.
MYSTEP Program
07.2022 - 12.2022
- Build strong relationship with dealer to communicate within an internal and external of the organization
- Preparing Master Plan for daily movement between Branches , Warehouse and Outstation Trip.
- Resolve any arising problems or complaints
- Ad hoc task given by manager
- Attachment to Carsome Logistic Operation ( C2B OPERATION MALAYSIA)
Graduate Trainee Officer
Group Human Capital , Maybank
01.2021 - 03.2022
- Facilitated candidate interviews, ensuring alignment with company culture and role requirements.
- Assisted in organizing career fairs and other recruitment events, generating interest from potential candidates while representing company brand positively.
- Created and delivered HR training sessions to staff, managers and executives.
- Managed applicant tracking system, maintaining accurate records of candidate progress and communications.
- Streamlined interview scheduling for efficiency, coordinating with hiring managers and candidates to ensure a smooth process.
Human Resources Assistant
CIMB Bank
11.2015 - 12.2019
- Supported recruitment processes by screening resumes and scheduling interviews.
- Assisted in onboarding new employees, ensuring compliance with company policies.
- Maintained employee records in HRIS, ensuring data accuracy and confidentiality.
- Coordinated training sessions and workshops to enhance employee development initiatives.
- Improved hiring quality by developing detailed job descriptions and selection criteria.
INTERNSHIP – TECHNICAL TRAINING DEPARTMENT
Tenaga Nasional Berhad
06.2015 - 09.2015
- Applying training grant and claims for TNB Staff through Human Resource Development Fund (HRDF) including training requisition, training evaluation and training records.
- Providing of monthly reporting.
- Assisting in preparing letters and documentation for Human Resource Group.
- Filing , recording and updating of internal documents from time to time.
- Head Office, Kuala Lumpur.
Education
Bachelor in Business Administration BBA (Hons) - International Business
Universiti Kuala Lumpur (UniKL)
07.2021
Diploma in Management With Multimedia - undefined
Multimedia College
Kuala Lumpur01.2015
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Menengah Seksyen Lima
Wangsa Maju, Kuala Lumpur01.2010
Skills
Friendly, positive attitude
Teamwork and collaboration
Problem-solving
Attention to detail
Critical thinking
Active listening
Problem resolution
Decision-making
Organization and time management
Time management
References
- Alisa, Ibrahim, Senior Lecturer, alisa@unikl.edu.my, +6019-2996424, UniKL Business School
- Anjelin, Balakrishnan, Executive - Technical Training Department, angelinb@tnb.com.my, +6016-2480869, Tenaga Nasional Berhad
- Siti Sarah, Zolkipeli, Executive Logistic and Operation, sitisarah@carsome.com, +60 19 695 2902, Carsome Sdn Bhd
Interests
Time management
Human Capital
Courses Attended & Co-Curriculum Activities
Course:
- Company act
- Money Laundering Act
- Counter Financing Terorisme
- Monetary Authority of Singapore (MAS 57)
- UOB Go Green
- UOB Way
- Introduction to UOB Workday
- Selamat datang program
- CSR Volunteers-Gerik
Software
IBM AS/400
IBM Cardlink
Mytax
Gsap
Purchasing Order
Workday
Certification
Asian Institute of Chartered Bankers (AICB)- Associate
Timeline
Card Operation Processing Centre
United Oversea Bank
01.2023 - Current
Asian Institute of Chartered Bankers (AICB)- Associate
01-2023
MYSTEP Program
07.2022 - 12.2022
Graduate Trainee Officer
Group Human Capital , Maybank
01.2021 - 03.2022
Human Resources Assistant
CIMB Bank
11.2015 - 12.2019
INTERNSHIP – TECHNICAL TRAINING DEPARTMENT
Tenaga Nasional Berhad
06.2015 - 09.2015
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Menengah Seksyen Lima
Diploma in Management With Multimedia - undefined
Multimedia College
Bachelor in Business Administration BBA (Hons) - International Business
Universiti Kuala Lumpur (UniKL)