MOHAMMAD NADZRI BIN ALI UDIN
Sales Manager
Damansara, Selangor,10
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
14
14
years of professional experience
3
3
Languages
Work History
SALES MANAGER
PATRIOTS PUBLISHING SDN BHD
02.2019 - 12.2025
- Salary : RM4500
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Use CRM system to to manage customer accounts, document interactions, track service issues, and coordinate follow-ups to ensure customer satisfaction and retention.
- Planning, organizing, executing, and closing local or overseas events while ensuring quality, budget control, and client satisfaction.
EVENTS & RETAILS MANAGER
BUKU FIXI SDN BHD
02.2015 - 12.2019
- Salary: RM2500
- Plan, organize, and manage events and retail activities
- Oversee store operations and event setups
- Manage staff scheduling, training, and performance
- Coordinate with vendors, partners, and suppliers
- Drive sales, promotions, and customer engagement
CUSTOMER SERVICE
MAXIS BHD
02.2013 - 02.2015
- Salary: RM3100
- Answer customer enquiries
- Provide technical support
- Handle billing and payments
- Resolve complaints and escalate issues
- Retain customers
- Support sales and promotions
- Ensure service quality and collect feedback
CUSTOMER SERVICE
DIGI COMMUNICATIONS SDN BHD
10.2011 - 12.2012
- Salary: RM2500
Education
Diploma - Business Management
Universiti Teknologi MARA
01.2009
Sijil Pelajaran Malaysia (SPM) - Penilaian Menengah Rendah (PMR)
ASRAMA YAYASAN SELANGOR
01.2005
Skills
MS Office (Word, PowerPoint, Excel)
CRM System (Sage, Autocount etc)
Timeline
SALES MANAGER
PATRIOTS PUBLISHING SDN BHD
02.2019 - 12.2025
EVENTS & RETAILS MANAGER
BUKU FIXI SDN BHD
02.2015 - 12.2019
CUSTOMER SERVICE
MAXIS BHD
02.2013 - 02.2015
CUSTOMER SERVICE
DIGI COMMUNICATIONS SDN BHD
10.2011 - 12.2012
Sijil Pelajaran Malaysia (SPM) - Penilaian Menengah Rendah (PMR)
ASRAMA YAYASAN SELANGOR
Diploma - Business Management
Universiti Teknologi MARA
Miscellaneous
- Willing to Travel: Yes
- Willing to Relocate: Yes
- Possess Own Transport: Yes
- Personal Strengths:
- Strong communication skills
- Able to make decision when necessary
- Able to adapt in new environment quickly
- Work in minimum supervision
LINKEDIN : Mohamad Nadzri
Personal Particulars
- Date of Birth: 27 July 1988 (37 y/o)
- Nationality: Malaysian
- Race/Religion: Malay/Muslim
- Marital Status: Single
Qualifications
- Qualification: SPM
- Field Of Study: Engineering
- Major: Engineering
- Results: Grade A / Pass
- Diploma in Business Management: CGPA 3.00 (UiTM)
- Graduation Date: December 2009
References
- MOGANA, MBIGAI, TEAM LEADER, 016-2222247, DIGI SDN BHD, Lot 10, Jalan Delima 1/1, Subang Hi-Tech Industrial Park, Shah Alam, 40000
- SHIRLEY, WOO, SENIOR EXECUTIVE, 017-3000226, MAXIS BHD
- YESU DASS ANTONI, 012-2049220, MAXIS BHD
- MOHAMMAD, AZLI BIN YUSOFF, TEAM LEADER TRAINER, 012-2377664, Plaza Vads 1 Jalan Tun Mohd Fuad, Kuala Lumpur, 60000
- IQBAL ABU BAKAR, DIRECTOR, BUKU FIXI SDN BHD, 011-23651972
- SYAZRUL AQRAM, DIRECTOR, PATRIOTS PUBLISHING SDN BHD, 019-4492984