Summary
Overview
Work History
Education
Skills
Tools & Technologies
Timeline
Mohammad Mosaj Gohar

Mohammad Mosaj Gohar

Kuala Lumpur

Summary

I am seasoned Quality Engineering Leader with 16+ years of experience and the last 7 years in senior leadership roles within digital banking and financial services. Adept at managing large-scale quality transformations.


Recognized for pioneering group-wide strategies in Quality Engineering, Automation, Performance Testing, Community Testing, Release Management, and Agile QA Governance.


Proven ability to deliver regulatory-compliant, high-performing, and zero-defect digital platforms.


Strong stakeholder engagement and governance mindset, with deep understanding of the banking domain.


Strong advocate for Quality Evangelism, Shift-Left Testing, and Continuous Testing Culture

Overview

17
17
years of professional experience

Work History

Head Quality Engineering and Testing

MAYBANK
04.2023 - Current

2025

  • Led RFP and implementation for group-wide End-to-End Testing across business lines.
  • Drove testing programs for regulatory observability, service virtualization, and resiliency.
  • Achieved 70% automation coverage via CI/CD for API and functional testing.

2024

  • Designed and rolled out a Community Testing Program with over 3,500 participants across the bank.
  • Implemented an engineering-led API test automation framework and chaos testing strategy
  • Institutionalize device farming and cloud performance engineering to scale testing across environments.

2023

  • Established a Quality Engineering Centre of Excellence to govern test maturity, tooling, and innovation.
  • Institutionalize frameworks for feature-level A/B testing, release governance, and capacity planning.
  • Strengthened resiliency testing across digital platforms and payment systems.

Head-Performance and Automation Testing

MAYBANK
11.2021 - 04.2023

2022

  • Orchestrated internal transformation of over 100+ manual testers into API and Performance Engineers, building internal capability

2021

  • Spearheaded Performance Engineering optimization for mobile banking,
  • Bank-wide upskilling programs, transforming manual testers into automation

Head Quality Management

MAYBANK
09.2015 - 10.2021

2020

  • Standardized enterprise-wide QA tools across the group
  • Enabled and trained 300+ quality engineers on the new toolchains

2019

  • Spearheaded Agile QA practice adoption across the enterprise.
  • Authored group QA policies & test governance frameworks.

2018

  • E2E testing involving business units, vendors, and the payment sector.

2017-2015

  • Implemented SDLC process in compliance with regulatory standards.
  • Integrated Agile methodologies to enhance project operational efficiency.

Senior Test Specialist

CITIBANK NA
09.2010 - 08.2015

2015

  • Testing the migration of Directory servers, ensuring seamless load balancing.

2014

  • Testing for Suspicious Activity Deception (SAD)

2013-2012

  • Testing for Specially Designated Nationals (SDN) regulations.
  • Lead testing for CitiLDAP for corporate applications.

2011-2010

  • Lead testing for CitiSAFE for corporate applications.
  • Collaborated with internal and external auditors

Test Analyst

HEXWARE TECHNOLOGIES
09.2009 - 08.2010
  • Designed and executed test cases
  • Analyzed requirements and specifications
  • Documented test outcomes and defects

Lecturer

RAJIV GANDHI INSTITUTE OF TECHNOLOGY
07.2008 - 08.2009
  • Delivered lectures on Computer Networks and Operating Systems

Education

BTECH - IT

Mumbai University
01.2008

Skills

  • Enterprise Quality Engineering Strategy
  • Digital Banking, Fintech, Platform Testing
  • Performance Engineering & Observability
  • CI/CD Frameworks
  • Automation Frameworks
  • Community Testing & Crowd testing Programs
  • Release Management (A/B, Canary)
  • Agile / DevOps QA Governance
  • Regulatory, Compliance & Resiliency Testing
  • Talent Transformation & Capability Building
  • Chaos Testing (AWS)
  • Cloud Testing & Device Farming

Tools & Technologies

  • Automation: Katalon, Selenium,
  • API : Postman, Rest Assured, SOAPUI
  • CI/CD: Jenkins, GitLab, Azure DevOps
  • Performance & Chaos: JMeter, Locust, Load Runner
  • Cloud & Virtualization: AWS Device Farm, MockIT
  • Agile & Project Tools: Jira, Confluence, TestRail
  • Monitoring & Observability: ELK, Grafana

Timeline

Head Quality Engineering and Testing - MAYBANK
04.2023 - Current
Head-Performance and Automation Testing - MAYBANK
11.2021 - 04.2023
Head Quality Management - MAYBANK
09.2015 - 10.2021
Senior Test Specialist - CITIBANK NA
09.2010 - 08.2015
Test Analyst - HEXWARE TECHNOLOGIES
09.2009 - 08.2010
Lecturer - RAJIV GANDHI INSTITUTE OF TECHNOLOGY
07.2008 - 08.2009
Mumbai University - BTECH, IT
Mohammad Mosaj Gohar