Summary
Overview
Work History
Education
Skills
Interests
Languages
Aboutme
Skills
Read Book
Timeline
Generic
MOHAMMAD MINHAJUL HAQUE

MOHAMMAD MINHAJUL HAQUE

New Delhi

Summary

I am an optimistic person who has enthusiastic outlook on life. I am effective communicator both in written and verbally

Support professional with comprehensive understanding of administrative and customer service tasks, delivering reliable assistance and improving team efficiency. Known for fostering collaborative environments and adapting to changing needs. Skilled in multitasking and conflict resolution, valued for reliability and flexibility.

Overview

6
6
years of professional experience

Work History

Admission Support Officer

Aakash Institute
03.2024 - Current
  • Guide students: Help students and their families through the admissions process
  • Update school resources: Update the school's website and social media channels with admissions-related information
  • Manage inquiries: Respond to non-standard emails and telephone inquiries
  • Collect documentation: Collect documentation in support of admission and visa applications
  • Assist with visa applications: Help students get through the visa application process
  • Provide basic language support: Provide basic student language support for settlement
  • Assist with troubleshooting: Provide admission and compliance troubleshooting, including regular communication with local authorities
  • Prepare reports: Prepare weekly reports on attendance
  • Liaise with the Ministry of Education: Liaise with the Ministry of Education to apply for required support letters
  • Assess applications: Assess international applications

Customer Care Executive

Vivo Mobile India Pvt Ltd
08.2023 - 03.2024
  • Communicating with customers: Responding to customer questions, complaints, and inquiries via phone, email, social media, or instant messaging
  • Problem-solving: Helping customers find solutions to their issues
  • Providing information: Sharing details about products or services
  • Maintaining a positive image: Ensuring they represent the company professionally
  • Training new employees: In some organizations, customer care executives may train new employees
  • Supervising customer service teams: They may oversee the customer service team
  • Making recommendations: They may create recommendations for best practices for handling customers and retaining them

Telesales Executive

Imranul tour and travels Pvt Ltd
02.2021 - 11.2022
  • Communication: Excellent communication skills are essential for a telesales executive.
  • Customer service: A passion for providing exceptional customer service is important.
  • Negotiation: Outstanding negotiation skills are useful for resolving issues and addressing complaints.
  • Computer programs: Knowledge of relevant computer programs, such as CRM software, is useful.
  • Telephone systems: Knowledge of telephone systems is useful.
  • Product knowledge: The ability to learn about products and services and describe them to prospects is useful.
  • Rejection: Being able to handle rejection is useful.

Senior Sales Executive

IEnergizer
04.2020 - 11.2020
  • Prospecting: Researching and analyzing potential prospects and sales options
  • Generating leads: Using canvassing, cold calling, partner relationships, and customer referrals to generate new leads
  • Meeting sales targets: Achieving sales revenue targets
  • Developing sales plans: Developing, implementing, and maintaining sales activities and plans
  • Building relationships: Building and maintaining long-term relationships with clients and their management teams
  • Negotiating contracts: Leading and coordinating contract negotiations
  • Preparing reports: Analyzing and summarizing information to prepare reports
  • Mentoring: Mentoring team members and teaching improved processes

Sales Executive

Aerify India Pvt Ltd
02.2019 - 02.2020
  • Building relationships: Developing and maintaining relationships with current and potential clients
  • Identifying needs: Understanding the needs and preferences of customers
  • Closing sales: Convincing customers to purchase products and services
  • Negotiating: Negotiating terms, pricing, and contracts with clients
  • Providing support: Responding to customer concerns and providing ongoing support
  • Setting goals: Setting and tracking sales goals and implementing strategies for growth
  • Reporting: Maintaining sales records and providing sales reports
  • Collaborating: Working with cross-functional teams to maximize sales opportunities

Education

MBA - Marketing and HR

Osmania University
01.2017

BBA -

MMHA&P University
Patna Bihar
01.2014

Intermediate -

Sinha College
Aurangabad Bihar
01.2011

Matriculation -

Gate School
01.2009

Skills

  • Excel
  • PowerPoint
  • CRM

Interests

  • Playing Cricket
  • Watching cricket

Languages

English
Hindi
Urdu

Aboutme

I am an optimistic person who has enthusiastic outlook on life. I am effective communicator both in written and verbally.

Skills

  • Excel sheet
  • Power point
  • CRM

Read Book

Reading is good for you because it improves your focus, memory, empathy, and communication skills. It can reduce stress, improve your mental health, and help you live longer. Reading also allows you to learn new things to help you succeed in your work and relationships

Timeline

Admission Support Officer

Aakash Institute
03.2024 - Current

Customer Care Executive

Vivo Mobile India Pvt Ltd
08.2023 - 03.2024

Telesales Executive

Imranul tour and travels Pvt Ltd
02.2021 - 11.2022

Senior Sales Executive

IEnergizer
04.2020 - 11.2020

Sales Executive

Aerify India Pvt Ltd
02.2019 - 02.2020

Matriculation -

Gate School

MBA - Marketing and HR

Osmania University

BBA -

MMHA&P University

Intermediate -

Sinha College

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MOHAMMAD MINHAJUL HAQUE