Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
MOHAMED SYAHKILL  BIN MOHAMED ISMAIL

MOHAMED SYAHKILL BIN MOHAMED ISMAIL

BERSEBELAHAN 232 MUKIM 2 KAMPUNG RAWAI TELUK BAHANG 11050 BALIK PUALU PULAU PINANG

Summary

Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

3
3
years of professional experience

Work History

Food and Beverage Waiter

Vouk Hotel Suites
Vouk Hotel Suites, Jln Sultan Ahmad Shah, Georgetown, 10050 George Town, Penang
07.2023 - Current
  • Followed health code regulations regarding food safety practices while handling food products.
  • Performed closing duties such as cleaning up dining areas after customers had left.
  • Trained new wait staff members on proper customer service techniques and policies.

Food and Beverage Waiter

DoubleTree Resort by Hilton Penang
56, Jalan Low Yat, Puncak Ria, 11100 Batu Ferringhi, Pulau Pinang
06.2022 - 06.2023
  • Greeted customers and provided menus.
  • Assisted in seating guests and took beverage orders.
  • Informed customers about daily specials and any new menu items introduced into the restaurant.

Education

SPM

SMK Teluk Bahang
Jalan Telok Bahang, Teluk Bahang, 11050 George Tow
12-2021

Skills

  • Customer service
  • Food service etiquette
  • Time management
  • Cleanliness standards
  • Table setting expertise

Languages

Malay
First Language
English
Beginner (A1)
A1

References

References available upon request.

Timeline

Food and Beverage Waiter

Vouk Hotel Suites
07.2023 - Current

Food and Beverage Waiter

DoubleTree Resort by Hilton Penang
06.2022 - 06.2023

SPM

SMK Teluk Bahang
MOHAMED SYAHKILL BIN MOHAMED ISMAIL