Mohamed Rashim Bin Mohamed Abu Baker
PARADISE
Summary
Highly motivated and detail-oriented finance professional with exceptional written and verbal communication skills. Demonstrated expertise in accounts payable, business analysis, and financial management processes. Consistently achieved outstanding results in ensuring financial data accuracy, engaging stakeholders, and implementing process automation. MBA degree holder with strong proficiency in Microsoft Office and financial management systems. Eager to contribute to Service Stream's success as an Accounts Payable Officer.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
- Consistently delivered food promptly while providing top-notch customer service
- Built strong relationships with vendors and restaurants to ensure seamless deliveries
Head Trade Marketing and Finance
Telecom Malaysia Berhad
02.2025 - Current
- Managed budgeting and A&P costs for sales events, optimizing procurement and achieving $1.29M in savings
- Analyzed market potential, identified sales gaps, and improved supply chain efficiency
- Exceeded Unifi Fixed NPS target with a score of 44 against the goal of 40
- Managed accounts payable processes, ensuring timely and accurate payments
Manager IT Command Center and Business Support
Telecom Malaysia Berhad
12.2019 - 07.2024
- Led IT Command Center team, overseeing network performance and data analysis
- Implemented Robotic Process Automation (RPA), enhancing efficiency
- Managed budgets, purchasing, and stock control, ensuring cost-effective operations
Assistant Manager Service Operation
VADS Berhad
01.2017 - 11.2019
- Bridged the gap between service delivery and operations, enhancing project handovers
- Contributed to process time savings through effective communication and teamwork
Assistant Manager
VADS Berhad
07.2016 - 01.2017
- Monitored systems, resolved software and hardware issues, ensuring system availability
Office 365 Senior Support Engineer
VADS Berhad
10.2013 - 07.2016
- Provided senior-level support for Office 365, ensuring seamless operations and user satisfaction
Customer Service Executive
VADS Berhad
07.2010 - 08.2011
- Managed inbound calls related to cybersecurity and fiberail
- Collaborated with departments to address inquiries and escalated complaints to the cybercrime department
Computer Operator
TENTACLE TECHNOLOGIES
02.2010 - 05.2010
- Monitored systems for equipment failure and responded promptly to errors
- Assisted computer users with technical issues, ensuring smooth operations
Customer Service Executive
Scicom (Singtel)
07.2009 - 01.2010
- Provided troubleshooting assistance to customers and managed complaints effectively
Hardware Support Technician
Patrick Mirandah Company Sdn Bhd
09.2006 - 07.2008
- Delivered technical support for hardware and software maintenance across multiple regions
- Managed Active Directory and Windows Server operations
Document Controller
Patrick Mirandah Co
07.2006 - 06.2008
- Oversaw document resource management and led the department to ensure smooth operations
Education
Master of Business Administration -
Kuala Lumpur Metropolitan University College
09.2024
Bachelor of Business Administration -
International University College Of Technology Twintech
01.2013
Advance Diploma in Business Studies -
Institute of Financial Accountants
12.2012
Skills
- Accounts Payable Management
- Data Entry & Invoice Processing
- Subcontractor Management
- Business Administration
- Stakeholder Engagement
- Financial Management & Systems
- Finance Systems
- Telecommunications & Field Operations
- Asset Management & Construction
- Financial Data Integrity
- Team-Oriented & Supportive
- Coding & Process Automation
- Attention to Detail & Accuracy
- Written & Verbal Communication
- Flexibility & Commitment
- Microsoft Office Suite
- Highly Motivated & Detail-Oriented
- Customer experience
- Organisational skills
- Enterprise resource planning
- Software systems
- Computer literacy
- Filing
- KPI
- File Management
- Email Management
- Ms excel
- Data management
- Calendar Management
- Building Relationships
- Willingness to learn
- Problem Solving
- Strong work ethic
- High accuracy
- Analytical Skill
Certification
- Micro Award in Bookkeeping and Accounting - Kompas International College
- Marketing Specialist (ANZSCO 225113) - VETASSESS
- Generative AI: The Evolution of Thoughtful Online Search - LinkedIn
- Designing, Assessing, and Optimizing Software Asset Management (SAM) - Telekom Malaysia
- Key Mental Shifts for Servant Leadership - LinkedIn
- AI Challenges and Opportunities for Leadership - LinkedIn
- Ecommerce Fundamentals - LinkedIn
- Onboarding New Hires as a Manager - LinkedIn
- Build Your Marketing Technology Stack - LinkedIn
- Bill George on Self-Awareness, Authenticity, and Leadership - LinkedIn
- Defining and Achieving Professional Goals - LinkedIn
- Managing for Results - LinkedIn
- Mastering Self-Leadership - LinkedIn
- Setting Business Unit Goals - LinkedIn
- Joomla 4 Essential Training - LinkedIn
Languages
Malay
Bilingual or Proficient (C2)
Tamil
Elementary (A2)
English
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Supervised team of 25 staff members.
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company Retreats4-day work weekPaid sick leaveQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Microsoft
SAP
Office
Excel
Interests
Read Books
Timeline
Head Trade Marketing and Finance
Telecom Malaysia Berhad
02.2025 - Current
Manager IT Command Center and Business Support
Telecom Malaysia Berhad
12.2019 - 07.2024
Assistant Manager Service Operation
VADS Berhad
01.2017 - 11.2019
Assistant Manager
VADS Berhad
07.2016 - 01.2017
Office 365 Senior Support Engineer
VADS Berhad
10.2013 - 07.2016
Customer Service Executive
VADS Berhad
07.2010 - 08.2011
Computer Operator
TENTACLE TECHNOLOGIES
02.2010 - 05.2010
Customer Service Executive
Scicom (Singtel)
07.2009 - 01.2010
Hardware Support Technician
Patrick Mirandah Company Sdn Bhd
09.2006 - 07.2008
Document Controller
Patrick Mirandah Co
07.2006 - 06.2008
Bachelor of Business Administration -
International University College Of Technology Twintech
Advance Diploma in Business Studies -
Institute of Financial Accountants
Delivery Driver
DoorDash
Master of Business Administration -
Kuala Lumpur Metropolitan University College
Similar Profiles
Dustin WoodDustin Wood
Delivery Driver at DoorDashDelivery Driver at DoorDash
Brett SiemsenBrett Siemsen
Dasher at DoorDashDasher at DoorDash
Sheila CastilloSheila Castillo
Delivery Driver at DoorDashDelivery Driver at DoorDash
Racheal DiggsRacheal Diggs
Delivery Driver at DoorDashDelivery Driver at DoorDash
Maghee HamlynMaghee Hamlyn
Counter Staff/Baker at Tim HortonsCounter Staff/Baker at Tim Hortons