Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MOHAMAD ZAMANI BIN CHE ALI

TECHNICIAN
Jeram, Selangor

Summary

Dynamic technician with a proven track record at Arena Global Technology Sdn Bhd, excelling in system troubleshooting and customer service. Enhanced customer satisfaction through effective problem-solving and training new staff. Recognized for maintaining a safe work environment while successfully installing and repairing network cabling and Wi-Fi systems.

Overview

5
5
years of professional experience
1
1
Certification
2
2
Languages

Work History

Technician

Arena Global Technology Sdn Bhd
01.2024 - 06.2025
  • Troubleshooting fiber
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • cabling for network and wiring.
  • installer wifi

Retail Sales Worker

Econsave
02.2020 - 07.2020
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Cultivated an inclusive shopping atmosphere for diverse clientele by demonstrating cultural sensitivity when interacting with customers.
  • Demonstrated expertise in upselling techniques, effectively increasing revenue from individual transactions while meeting customer needs.
  • Collaborated with store management to plan and execute in-store events, boosting foot traffic and generating excitement for new product launches or seasonal promotions.

Education

No Degree - Sijil Teknologi Elektrik

Kolej Komuniti Sabak Bernam
Sabak Bernam, Selangor, Malaysia
04.2001 -

Skills

    Equipment maintenance

    Problem-solving

    Customer service

    Equipment maintenance

    System troubleshooting

    Installation and repair

Certification

Best employee

Timeline

Best employee

06-2025

Technician

Arena Global Technology Sdn Bhd
01.2024 - 06.2025

Retail Sales Worker

Econsave
02.2020 - 07.2020

No Degree - Sijil Teknologi Elektrik

Kolej Komuniti Sabak Bernam
04.2001 -

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