MOHAMAD SYAFIQ HAIKAL MOHAMAD RAMIDI
Technician
Shah Alam, Selangor
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 2 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Technician Manufacturing
Tamura Electronics Sdn Bhd
08.2022 - 06.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Maintained compliance with regulatory standards and safety requirements.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Organized work to meet demanding production goals.
- Tested components and systems to evaluate performance and identify concerns.
- Maintained quality assurance and customer satisfaction objectives.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Completed job reports and logs immediately following service calls.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Tested systems, noting issues and completing preventive maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Storekeeper
99 Speedmart
03.2021 - 08.2022
- Received product shipments and organized in stockroom storage area.
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Ordered goods from various vendors to maintain store merchandise levels.
- Assisted customers by answering questions and suggesting merchandise.
Technician
Skyway Technical Genting Highland
12.2019 - 07.2020
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Maintained compliance with regulatory standards and safety requirements.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Observed equipment operation to diagnose and troubleshoot reported issues.
Education
High School Diploma -
POLITEKNIK SULTAN HAJI AHMAD SHAH
Kuantan, Pahang, Malaysia 04.2001 -
Skills
- Quality Control
- Works Well Under Pressure
- Maintenance and repairs
- Equipment Maintenance
- System Troubleshooting
- Installation and Repair
- Component Replacement
- Mechanical Knowledge
- Electrical repair
- Multitasking and Organization
- Project Support
- System Tests
Educationstatus
DIPLOMA KEJURUTERAAN MEKANIKAL
Personal Information
- Age: 25
- Date of Birth: 11/24/98
- Gender: LELAKI
- Nationality: MALAYSIA
- Marital Status: BUJANG
Timeline
Technician Manufacturing
Tamura Electronics Sdn Bhd
08.2022 - 06.2024
Storekeeper
99 Speedmart
03.2021 - 08.2022
Technician
Skyway Technical Genting Highland
12.2019 - 07.2020
High School Diploma -
POLITEKNIK SULTAN HAJI AHMAD SHAH
04.2001 -
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