Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
MOHAMAD RIDZWAN BIN ALI

MOHAMAD RIDZWAN BIN ALI

George Town, Penang

Summary

A security guard with five years of professional experience specializing in incident response, access control, and conflict resolution. A proven track record of de-escalating tense situations with calmness, poise, and professionalism.

Dedicated Security Officer with proven skills in incident response and access control. Committed to enhancing safety protocols and delivering excellent customer service.

Overview

13
13
years of professional experience

Work History

SECURITY OFFICER

BAYVIEW HOTEL GEORGETOWN PENANG
10.2019 - Current
  • Monitored premises to ensure safety and security of guests and staff.
  • Conducted regular patrols to identify and mitigate potential risks.
  • Responded promptly to emergencies, coordinating with local authorities as necessary.
  • Implemented security protocols, enhancing overall operational efficiency.
  • Trained new security personnel on procedures and best practices.
  • Collaborated with management to improve incident reporting processes.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Reported suspicious activities and persons to law enforcement.

SALES

LSS ELECTRICAL HYPERMART
04.2017 - 06.2019
  • Increased regional sales by implementing effective training programs for sales representatives.
  • Implemented effective sales techniques to increase revenue and meet sales targets consistently.
  • Managed a team of inside sales representatives, ensuring consistent achievement of sales goals.

STALL ASSISTANT

RK EATING HOUSE
02.2013 - 02.2017
  • Assisted in daily operations, ensuring smooth service during peak hours.
  • Maintained cleanliness and organization of food preparation areas to comply with health standards.
  • Collaborated with team members to enhance customer satisfaction through efficient service delivery.

Education

UPSR

SRK SRI AMAN
George Town, Penang, Malaysia
1999

PMR

METHODIST BOYS SCHOOL
George Town, Penang, Malaysia
2002

SPM

SMK (L) WESTLAND
George Town, Penang, Malaysia
2004

Skills

  • Incident response
  • Access control
  • CCTV surveillance
  • Arranging duty roster
  • Safety briefing
  • Minute meeting
  • Following Bomba Training
  • Attending Training
  • Etc

Languages

English

Timeline

SECURITY OFFICER

BAYVIEW HOTEL GEORGETOWN PENANG
10.2019 - Current

SALES

LSS ELECTRICAL HYPERMART
04.2017 - 06.2019

STALL ASSISTANT

RK EATING HOUSE
02.2013 - 02.2017

UPSR

SRK SRI AMAN

PMR

METHODIST BOYS SCHOOL

SPM

SMK (L) WESTLAND
MOHAMAD RIDZWAN BIN ALI