Mohamad Redzmi Radzuan

Project Name : Cloud ERP

Roles and Responsibilities :

• Identify & Close Process Gaps: Review current testing and engineering workflows, highlight missing elements, and implement improvements.
• Drive Automation Backlog Structure: Lead, organize, and priorities the automation coverage roadmap across projects.
• Create Devin Playbooks: Use AI-driven playbooks to streamline workflows, reduce manual effort, and enhance testing efficiency.
• Quality Dashboard Monitoring: Utilize Azure Dashboards to track quality metrics, automation progress, and testing visibility.
• Mentor Junior Members: Provide guidance, knowledge-sharing, and support to help grow the QA capability within the team

Achievement :

ERP Prospectsoft :

• Successfully led and owned the end-to-end QA process for the ERP Prospectsoft project, ensuring consistent quality standards across releases.
• Built UI automation coverage from zero to over 200 automated test cases, significantly improving regression efficiency and release confidence.
• Integrated automated tests into Azure DevOps pipelines, enabling nightly execution and early defect detection to support continuous delivery.

ERP Mintsoft :

• Refined the overall testing process and strengthened the Definition of Done (DoD), improving clarity and quality expectations across teams.
• Reduced total defect count from ~200 to ~90, achieving a substantial improvement in product stability and release readiness.
• Educated and aligned development teams on quality practices prior to feature rollout, embedding a shift-left quality mindset.
• Played a key role in pre-release testing for weekly releases, directly contributing to improved release quality and reduced post-release issues.

PickSense Mobile Apps :

• Led QA test activities for the MVP phase, including defining and delivering mobile automation test coverage.
• Implemented performance testing using k6 within a mono-repo setup, establishing a foundation for scalable performance validation.
• Designed and built Azure DevOps pipelines for nightly automation execution, improving test visibility, reliability, and continuous feedback.

Project Name : Experian One

Roles And Responsibilities :

• Served as a Quality Assurance Specialist for cloud-based products, ensuring high-quality software delivery across multiple release cycles.
• Collaborated closely with Scrum teams, aligning QA best practices with Agile/SCRUM methodologies to improve team efficiency and delivery confidence.
• Designed and implemented UI automation tests using Cucumber (BDD format), enabling clearer test scenarios aligned with business requirements and improving collaboration between QA, developers, and stakeholders.
• Participated in end-to-end release activities on a 6-week release cycle, including Pre-Release Testing and release sign-off.

Achievement:

• Established single-click pipelines to enable shift-left testing, significantly improving release efficiency and quality gates.
• Onboarded and coached junior QA members, strengthening team capability and ensuring sustainable QA practices.

Project Name : Exact Online

Roles And Responsibilities :

Worked as an Automation Tester / Quality Engineer within a Scrum team at Exact ADC, supporting the implementation of the Exact Online product in compliance with France and UK legislations.

• Actively participating in Sprint Planning to understand selected user stories and business requirements.
• Translating user stories into well-structured test case designs aligned with acceptance criteria.
• Designing and implementing automated test scripts once test designs were reviewed and approved.
• Executing local regression testing to validate changes before code integration.
• Ensuring test scripts were stable and reliable prior to merging into the development branch and release pipeline, contributing to higher release quality.

Achievement :

• Applied strong functional and domain knowledge to translate requirements into practical business solutions, enhancing overall user experience.
• Proactively identified system defects and drove resolution initiatives, contributing to continuous improvement while actively sharing quality engineering best practices within the SCRUM team.
• Pioneered BDD-based coded UI automation for Spanish legislations, writing automated tests using Gherkin language and BDD methodologies to improve test clarity, reusability, and collaboration between QA, developers, and stakeholders

Project Name : Finance Transformations Platform

Roles And Responsibilities :

Worked as part of the Functional Testing team for the Finance Transformation Platform (FTP), a large-scale enterprise system consisting of Mainframe (back-end), Java-based front-end, and IBM DB2 database. The platform was designed to migrate and transform legacy source systems into a modernised target platform.

• Supported the delivery of FTP across multiple implementation phases (5 phases in total), with hands-on involvement through the first three phases over nearly three years.
• Served as Workstream Lead for a critical functional module, taking ownership of test planning, execution, coordination, and quality assurance.
• Trained and mentored Trainee Software Engineers on Reporting components, accelerating team capability and ensuring consistent testing standards.
• Acted as the Subject Matter Expert (SME) for the assigned module, providing functional guidance, defect triage support, and solution validation.
• Collaborated closely with global stakeholders, liaising with delivery teams in India (Hyderabad, Pune, and Delhi) and business users in the UK (Sheffield and London) to ensure alignment, clarity, and successful delivery.

Achievement:

• Team And Rise Awards From HSBC GLTM
• Served as Workstream Lead for a critical functional module, taking ownership of test planning, execution, coordination, and quality assurance.

Project Name : Base 24 Credit Card Aplications Front-End System

Roles And Responsibilities :

• onfigured and tested POS terminals as part of regression testing activities, covering multiple device types including Verifone, Hypercom, Ingenico, and Axalto.
• Acted as Internal Coordinator for System Integration Testing (SIT) – Base24 Phase 2A, ensuring test readiness, coordination, and execution alignment.
• Conducted indoor and outdoor terminal testing at petroleum company laboratories, including Shell, Petronas, ExxonMobil, and Caltex, to validate real-world transaction scenarios.
• Configured and maintained Visa, Mastercard, and American Express simulators, ensuring compliance with card scheme requirements and certification standards.
• Utilised hands-on experience with IBM Mainframe technologies, including Cardlink, JCL, QSAM, VSAM, and COBOL, to support transaction processing and issue analysis.
• Collaborated closely with business users and external consultants to deliver application enhancements, upgrades, and customisations aligned with business needs.
• Prepared comprehensive test artefacts (Test Plans, Test Scripts, and Test Cases) and executed system testing, providing full UAT support to ensure successful production readiness.

Roles And Responsibilities:

• Performed daily operational tasks supporting global market and stock trading systems, including data download, upload, and backup using IBM AS400 mainframe with tape management.
• Generated daily operational and business reports to support user and trading activities.
• Managed server configuration and basic system administration, ensuring system availability and operational stability.
• Provided desktop and end-user support, troubleshooting hardware, software, and access-related issues.
• Supported business-critical systems in a high-availability banking environment, adhering to operational and security procedures.