MOHAMAD NAZRIN MOHD NAZIR

• Managed daily operations for a successful small business, ensuring efficient processes and quality services.
• Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
• Promoted business via social media to generate leads and maximize brand identity.
• Assisted in recruiting, hiring and training of team members.

• Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
• Diagnosed and troubleshot problems, repairing and restoring machines to peak performance
• Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
• Boosted sales performance by developing and implementing strategic outside sales plans.

• Expanded market share through effective prospecting, lead generation, and negotiation skills.
• Established strong relationships with key clients, resulting in increased customer retention and satisfaction
• Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
• Helped team stay productive and focused on higher-value tasks to improve sales efficiency.

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• Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
• Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.

• Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
• Followed supervisor instructions to complete tasks on time.
• Cleaned and organized kitchen stations to promote team efficiency.
• Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

• Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
• Improved customer satisfaction by ensuring consistent quality of food and service.
• Scheduled staff shifts efficiently, considering individual availability and skill sets for optimal workforce distribution.
• Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
• Managed inventory control, reducing waste and optimizing resources allocation.

• Prepared and cooked quality meals in high-volume, fast-paced service environments.
• Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
• Followed recipes and instructions to achieve quality and presentation standards.
• Supported senior chefs with creative meal planning and recipe development.

• Maintained safety standards by adhering to proper food handling procedures and cleanliness guidelines.
• Enhanced customer satisfaction by creating visually appealing and delicious dishes.
• Streamlined plating process with proper portion control, reducing food waste and increasing profits.
• Learned various cooking techniques for diverse cuisines, expanding the restaurant''s menu offerings.