MOHAMAD MUSTAKIM BIN RAMLI
Administration
Johor Bahru, Johor
Summary
My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation. To get the position offered by the organization, where I can be a member of the team and use my expertise and knowledge to the fullest.
Overview
10
10
years of professional experience
Work History
Sales Clerk
FMA Takaful
02.2020 - 12.2023
- Boosted sales by effectively promoting products and engaging with customers.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Recommended complementary purchases to customers, increasing revenue.
- Developed strong relationships with customers, driving repeat business and loyalty.
Staff Member
Securiforce Sdn. Bhd
01.2017 - 05.2017
- Evaluated customer needs and feedback to drive product and service improvements.
- Initiated process improvements that resulted in increased efficiency and cost savings for the organization.
- Established positive relationships with customers and other staff members.
F&B Executive
McDonald's
01.2014 - 06.2014
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Managed a high-performing team, providing training and mentoring to ensure consistently excellent service.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Streamlined kitchen operations for enhanced efficiency and reduced food waste.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
Education
Degree - Finance
Universiti Teknologi MARA
Segamat, Johor, Malaysia 04.2001 -
Diploma - Investment Analysis
Universiti Teknologi MARA
Segamat, Johor, Malaysia 04.2001 -
Sijil Pelajaran Malaysia -
Maktab Sultan Abu Bakar
Johor Bahru, Johor, Malaysia 04.2001 -
Skills
Documentation And Reporting
Strong Communication and Interpersonal Skills
Team Cooperation
Client Service
Multitasking
Timeline
Sales Clerk
FMA Takaful
02.2020 - 12.2023
Staff Member
Securiforce Sdn. Bhd
01.2017 - 05.2017
F&B Executive
McDonald's
01.2014 - 06.2014
Degree - Finance
Universiti Teknologi MARA
04.2001 -
Diploma - Investment Analysis
Universiti Teknologi MARA
04.2001 -
Sijil Pelajaran Malaysia -
Maktab Sultan Abu Bakar
04.2001 -