MOHAMAD MUNIR BIN MOHAMAD PUZI

• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Conducted regular room inspections to verify compliance with housekeeping standards.
• Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
• Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
• Increased employee performance through effective supervision and training.

• Serving Meals:

Distributing meal trays to patients.
Ensuring patients receive the correct meals.
Collecting meal trays after service.
May be involved in serving ad-hoc beverages, snacks, and supper.

• Beverage Preparation:

Preparing and serving beverages.
May be required to conduct beverage preparation in the central kitchen.

• Pantry Maintenance:

Maintaining and stocking the ward pantry.
Wiping down ward trolleys.

• Patient Feedback:

Gathering patient feedback on meals.
Attending to and resolving patient issues related to meals.

• Other Duties:

Assisting with other tasks as required by the organization. May be required to wear personal protective equipment (PPE) during meal preparation.

• Managed team productivity and workflow to exceed quality standards.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
• Managed staff of 13 housekeepers.
• Coordinated household cleaning service operations and managed client relations.

• Maintained inventory of cleaning supplies, ensuring adequate stocks were available for daily use.
• Ensured compliance with safety regulations and protocols, minimizing accidents and hazards in the workplace.
• Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
• Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.

• Cleaned and maintained work areas, equipment and utensils.
• Followed food safety practices and sanitation guidelines.
• Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
• Stocked and rotated food items according to expiration dates.
• Prepare and cook a variety of Thai dishes.

• Followed food safety practices and sanitation guidelines.
• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
• Operated food slicers, grinders and chopper in accordance with safety guidelines.
• Prepare and cook of variety Asian stir-fry staples such egg fried rice and ramen noodle.