Summary
Overview
Work History
Education
Skills
Timeline
Generic
MOHAMAD ILHAM BIN SUHAIMI

MOHAMAD ILHAM BIN SUHAIMI

Summary

Results-driven Engineering Professional with expertise in Operations, Technical Support, and Process Improvement. Achieved sales growth by coordinating daily activities and optimising client interactions through strong analytical and leadership skills. Focused on leveraging technical product knowledge and project management abilities in an Operations Executive role.

Overview

6
6
years of professional experience

Work History

Sales Engineer

Thermal Matic System Sdn. Bhd.
05.2024 - 01.2026
  • Coordinate daily operational activities, project schedules and client requirements.
  • Prepare quotations, technical reports and AutoCAD drawings.
  • Improve workflow and provide after-sales technical support.
  • Developed and maintained strong relationships with key clients to drive sales growth in targeted markets.

Repair Engineer

Diebold Nixdorf
12.2022 - 05.2024
  • Coordinated repair operations and achieved quality targets.
  • Conducted RCA, documentation and process improvement.
  • Documented all maintenance activities, creating comprehensive reports for management review.
  • Completed all work in line with task schedules and industry best practices.

RCO Technician

Ericsson Resources
05.2020 - 11.2022
  • Coordinated daily production workflow and KPI achievement.
  • Troubleshot PCB/network equipment and prepared operational reports.
  • Set up equipment to test and verify functionality and performance.
  • Performed diagnostics and troubleshooting to evaluate equipment performance and increase reliability.
  • Inspected and tested machines, instruments and other electronic equipment to detect and fix faults.

Education

Diploma - Engineering (Electronic Communication)

Politeknik Sultan Abdul Aziz Shah
Selangor
01-2020

SPM -

SMK SUBANG BESTARI
01-2016

Skills

  • Quotation preparation
  • Sales and negotiation
  • Technical product knowledge
  • Post-sales support
  • Customer relationship management
  • Project management
  • Process improvement
  • Technical documentation
  • Workflow optimization
  • Equipment troubleshooting
  • Written and verbal communication

Timeline

Sales Engineer

Thermal Matic System Sdn. Bhd.
05.2024 - 01.2026

Repair Engineer

Diebold Nixdorf
12.2022 - 05.2024

RCO Technician

Ericsson Resources
05.2020 - 11.2022

Diploma - Engineering (Electronic Communication)

Politeknik Sultan Abdul Aziz Shah

SPM -

SMK SUBANG BESTARI
MOHAMAD ILHAM BIN SUHAIMI