MOHAMAD HAIRIEE BIN MOHD ARIF
TECHNICIAN
Rawang, Selangor
Summary
Dynamic technician with a proven track record at EMZIE TEXTILE TRADING, enhancing customer satisfaction through expert problem-solving and system optimization. Skilled in equipment maintenance and fostering teamwork, I championed training initiatives that improved operational efficiency and accountability, ensuring high-quality service delivery in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Technician
EMZIE TEXTILE TRADING
02.2018 - Current
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Tested systems, noting issues and completing preventive maintenance.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Supervisor of Factory Operations
LAZADA MALAYSIA
04.2015 - 01.2018
- Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
- Developed strong relationships with suppliers, negotiating favorable contracts to secure high-quality materials at competitive prices.
- Championed sustainability initiatives within the facility, incorporating eco-friendly practices into daily operations while reducing overall environmental impact.
- Improved employee performance with comprehensive training programs tailored to individual skillsets and job requirements.
Technician
PUSPAKOM
02.2010 - 08.2013
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Streamlined communication, introducing centralized platform for logging and tracking technical issues.
Education
SEKOLAH MENENGAH KEBANGSAAN SENAWANG
Seremban, Negeri Sembilan, Malaysia12-2007
Skills
Maintenance and repairs
Problem-solving
Customer service
Equipment maintenance
Installation and repair
System troubleshooting
Works Well Under Pressure
Operations monitoring
PLAYING FOOTBALL
One of my favorite hobbies is playing football. I enjoy playing football because it keeps me active, healthy, and energetic. It also helps me improve my teamwork and communication skills since football requires good cooperation with teammates.
Playing football allows me to relieve stress and feel more confident. I usually play with my friends during my free time, especially in the evenings or on weekends. For me, football is not just a game, but also a way to build discipline, friendship, and a strong mindset.
Timeline
Technician
EMZIE TEXTILE TRADING
02.2018 - Current
Supervisor of Factory Operations
LAZADA MALAYSIA
04.2015 - 01.2018
Technician
PUSPAKOM
02.2010 - 08.2013
SEKOLAH MENENGAH KEBANGSAAN SENAWANG