MOHAMAD FIKRI BIN SAZALI
TECHNICIAN
Batu Pahat, Johor,01
Summary
Experienced Technician with 1+ years in the electronic and automotive industries. Proven track record of enhancing customer service efficiency at HNS Mumtaz Enterprise through adept use of diagnostic tools and innovative technology implementations. Skilled in installations, repairs and troubleshooting, coupled with exceptional teamwork and communication abilities.
Overview
1
1
year of professional experience
Work History
Technician
HNS Mumtaz Enterprise
2023.01 - 2024.07
- Experienced in using diagnostic tools such as remote desktop control to troubleshoot technical issues.
- Implemented new technologies to increase efficiency and effectiveness in customer service.
- Performed troubleshooting and repairing hardware, software and network systems.
Education
Sijil Profesional Giatmara SKM Tahap 2 - Pendawai Elektrik (PW2)
Giatmara Batu Pahat
Batu Pahat, Johor, Malaysia 2001.04 -
Sijil Pelajaran Malaysia -
Sekolah Menengah Dato Sulaiman
Parit Sulong 2001.04 -
Ujian Penilaian Sekolah Rendah -
Sekolah Rendah Parit Sulong
Parit Sulong 2001.04 -
Skills
Maintenance and repairs
Troubleshooting
Customer Service
Teamwork
Adaptability
Communication
Languages
Malay
Native language
English
Upper intermediate
B2
References
Mrs. Siti Aisah Binti Jamaludin
Lecturer
Giatmara Batu Pahat
012-976 8626
Additional Information
Badminton
Timeline
Technician
HNS Mumtaz Enterprise
2023.01 - 2024.07
Sijil Profesional Giatmara SKM Tahap 2 - Pendawai Elektrik (PW2)
Giatmara Batu Pahat
2001.04 -
Sijil Pelajaran Malaysia -
Sekolah Menengah Dato Sulaiman
2001.04 -
Ujian Penilaian Sekolah Rendah -
Sekolah Rendah Parit Sulong
2001.04 -
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