Summary
Overview
Work History
Education
Skills
Knowledge
Certification
Software
Additional Information
Timeline
Generic
Mohamad Farhan Mohamad Razif

Mohamad Farhan Mohamad Razif

Sr. Service Engineer
Puchong Selangor

Summary

Dynamic Sr. Service Engineer with extensive field service experience at Precision Control Sdn Bhd, excelling in instrumentation calibration and technical troubleshooting. Proven track record of enhancing customer satisfaction through effective communication and timely issue resolution, fostering strong client relationships that drive repeat business and referrals.

Overview

11
11
years of professional experience
3
3
Certifications

Work History

Sr. Service Engineer

Precision Control Sdn Bhd.
04.2015 - Current
  • Achieved customer satisfaction with timely resolution of technical issues and clear communication.
  • Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
  • Visited customer locations to assess instrument functioning and develop repair plans.
  • Scheduled and implemented maintenance activities for equipment.
  • Assisted sales team with product demonstrations and technical support, contributing to increased revenue opportunities.


Site Project:
• Linde Malaysia Sdn Bhd (July 2015 – Jun 2024)
- Annual Metering station calibration.
- Team leader for instrument and valve calibration for turn around (Linde Melaka, Linde Rawang, Linde Bukit Raja, Linde Hicom, Linde Westport), and Flowcom Linde tanker at Linde Bukit Bukit Raja.
• Lotte Chemical Titan (M) Sdn Bhd, Pasir Gudang (April 2024 – May 2024) (March 2023 – April 2023)
- Instrument calibration for TAR 2024 for BD plant.
Instrument calibration for gas turbine power plant.
- Standby for start-up plant.
• Air Liquide Malaysia Sdn Bhd, Q-cell Cyberjaya (August 2015 – November 2023)
- Instrument and valve calibration for Q-cell plant.
• RP Chemical Malaysia Sdn Bhd, Kuantan Pahang (May 2022 – June 2022)
- Instrument and valve calibration for RPCM plant.
• Q-cell Malaysia Sdn Bhd, Cyberjaya (Jan 2021 - Nov 2023)
- Annual instrument and valve calibration for Q-cell plant.
• TNEC Malaysia Sdn Bhd (Jan 2019 – Oct 2023)
- Involved in instrument calibration for IJN, MBSA, Bangsar, and UKM chiller plant.
• Natural Oleochemical Sdn Bhd, Pasir Gudang (Jan 2019 – Dec 2021)
- Lead for instrument and valve calibration in the Natural Oleo plant.
- Plan and lead refurbishment for instrument and valve.
• BASF Petronas Chemical Sdn Bhd, Gebeng Kuantan (May 2016 – May 2018)
- Involved in TAR for instrument and valve calibration.

Education

Bachelor of Manufacturing Engineering With Honor - Robotic And Automation

Universiti Teknikal Malaysia Melaka (UTeM)
Melaka, Malaysia.
04.2001 -

Diploma of Mechanical Engineering - Manufacturing

Politeknik Port Dickson
Negeri Sembilan, Malaysia
04.2001 -

Skills

    Field service experience

    Technical solution development

    Maintenance Scheduling

    Network configuration

    Technical Troubleshooting

    Remote Support

    Instrumentation calibration

    Root Cause Analysis

Knowledge

  • Capable in MS Word , MS Powerpoint , MS Excel and MS Outlook
  • Capable of installation on site and troubleshooting instrument transmitter and control valves
  • Knowledge of Distributed Control System (DCS)
  • Knowledge of High level process about Oil and Gas refinery and Nitrogen (N2) Gas
  • Capable in designing system using Siemens SIMATIC PCS 7 and SIMATIC STEP 7

Certification

Certified The Process Control: Instrumentation, Troubleshooting and Problem Solving, HRDC - 2 Days

Software

Microsoft Office

Siemens SIMATIC PCS 7

Siemens Step 7

Valmet Positioner Software

Emerson Hart 475 Communicator

Siemens Instrument Calibration Software

PR Electronic Temperature Communicator

Additional Information

REFERENCES


MR. MOHD FAZAR BIN MOHD ABDUL WAHAB
Head of Service Department,
Precision Control Sdn Bhd,
No. 43, Jalan Kota Raja F27/F, Hicom Town
Centre, Section 27, 40400 Shah Alam, Selangor
Contact No: +6017-5886620
Email: fazar.wahab@pcgroup.my


MR. MOHD IKRAWMY BIN OMAR
Asst. Manager of Service Department,
Precision Control Sdn Bhd,
No. 43, Jalan Kota Raja F27/F, Hicom Town
Centre, Section 27, 40400 Shah Alam, Selangor
Contact No.: 017-4966640
Email: ikrawmy.omar@pcgroup.my


Timeline

Valmet Positioner and Valve

10-2024

Dealing with Difficult Customer Behavior & Handling Complaints

10-2024

Certified The Process Control: Instrumentation, Troubleshooting and Problem Solving, HRDC - 2 Days

10-2022

Sr. Service Engineer

Precision Control Sdn Bhd.
04.2015 - Current

Bachelor of Manufacturing Engineering With Honor - Robotic And Automation

Universiti Teknikal Malaysia Melaka (UTeM)
04.2001 -

Diploma of Mechanical Engineering - Manufacturing

Politeknik Port Dickson
04.2001 -
Mohamad Farhan Mohamad RazifSr. Service Engineer