Microsoft
MOHAMAD AZWANDE MD AZIZ
Fiber Optic Technician
Sepang, Selangor,10
Summary
Professional in network technology with strong background in fiber optics installation, maintenance, and troubleshooting. Skilled in diagnostics, system optimization, and ensuring seamless connectivity. Reliable team player with focus on achieving results and adapting to changing needs. Known for strong analytical skills, effective communication, and commitment to quality.
Experienced with network infrastructure and fiber optics technology. Utilizes advanced troubleshooting techniques to maintain and enhance network performance. Strong understanding of system maintenance and ability to adapt to changing technological requirements.
Resilient Fiber Optic Technician skillful in installing fiber optic lines, performing general maintenance and responding to repair requests. Proficient in FO power meter, optical spectrum analyzer and OTDR operations. Recognized for providing timely support in troubleshooting problems to minimize downtime.
Qualified Fiber Technician with solid background in fiber optic installation and repair. Adept at conducting thorough inspections and performing precise splicing to ensure optimal network performance. Demonstrated expertise in troubleshooting complex issues and maintaining high standards of safety and efficiency.
Dependable Fiber Optic Technician with extensive breadth of experience in fiber optics functioning and repair paired with deep knowledge of fiber optic testing equipment. Offering 20 years of vast experience installing, repairing and maintaining cable lines for cable, Internet and television. Comfortable working under extreme pressure and in inclement weather.
Experienced with fiber optic installation, splicing, and maintenance. Utilizes advanced techniques to optimize network performance and reduce downtime. Knowledge of industry best practices ensures reliable and efficient fiber optic systems.
Competent Telecommunications Technician bringing 5 years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Network and Fiber engineer position. Ready to help team achieve company goals.
Professional technician ready to excel in fiber optics installation, maintenance, and troubleshooting. Strong background in fiber splicing, testing, and network configuration. Known for effective collaboration, problem-solving, and adaptability in dynamic environments. Valued for reliability, precision, and results-driven approach.
Overview
1
1
Language
5
5
Certifications
20
20
years of professional experience
Work History
Network Technician, Fiber Optics
ETD Makmur (M) Sdn Bhd
03.2023 - Current
- Installed and configured fiber optic networks, ensuring optimal connectivity and performance.
- Conducted routine maintenance checks on fiber optic systems, reducing downtime and enhancing reliability.
- Collaborated with engineering teams to troubleshoot network issues, improving service response times.
- Documented network configurations and updates, facilitating efficient knowledge transfer and project continuity.
- Implemented quality control measures during installations, enhancing overall system integrity and performance.
- Provided technical support for fiber optic installations, enhancing customer satisfaction through effective problem-solving.
- Optimized resource allocation through effective management of multiple concurrent projects involving fiber optics installation, repair, or upgrade work tasks.
- Improved network security through proper handling, testing, and splicing of fiber optic cables.
- Minimized disruptions to client operations by performing preventive maintenance on critical fiber-optic equipment.
- Located and repaired line faults to maintain existing network without causing signal failure interruptions.
- Coordinated installation of new users and relocations of existing users.
- Worked closely with network administrators and server engineers to deliver quality service.
- Installed and configured new devices and system components.
Fiber Splicer
A&Y Engineering (M) Sdn Bhd
02.2022 - 01.2023
- Installed and spliced fiber optic cables to ensure optimal network connectivity and reliability.
- Conducted thorough testing on fiber optic systems, confirming performance and reducing downtime.
- Collaborated with project teams to streamline installation processes, enhancing project efficiency.
- Trained junior technicians on fiber splicing techniques, improving team skill levels and productivity.
- Utilized advanced splicing tools and equipment to execute high-quality fiber connections and repairs.
- Performed troubleshooting on network issues, facilitating prompt resolutions and maintaining service continuity.
- Managed inventory of splicing materials, ensuring adequate stock levels for seamless operations.
- Documented splicing procedures and results, contributing to knowledge sharing and process improvements.
- Tested fiber optic cables and documented results.
- Improved network performance by skillfully splicing fiber optic cables in various environments.
- Maximized project efficiency, coordinating with team members to complete installations on schedule.
- Demonstrated adaptability when faced with unexpected challenges or changes in project parameters.
- Refined techniques over time, leading to increased speed and precision in completing complex splicing tasks.
- Performed repairs on severed fiber cables to restore complete functionality.
- Collaborated effectively with cross-functional teams to achieve seamless integration of new networks.
- Spliced, bonded, grounded and terminated cables.
- Worked at heights of up to 6 feet and frequently lifted up to 5 kg.
- Built splice cases to enclose exposed transmission lines.
- Safeguarded network integrity, adhering to industry standards and best practices while splicing fiber cables.
- Enhanced connectivity for clients by performing timely and accurate fiber optic installations.
- Expanded professional knowledge, staying current on industry trends and advancements in fiber optic technology.
- Elevated company reputation through the delivery of high-quality workmanship in all fiber splicing tasks.
- Fostered a positive working environment that facilitated open communication, collaboration, and continuous improvement among team members.
- Minimized signal loss by accurately testing and analyzing optical power levels after splicing activities.
- Upheld safety protocols at all times, prioritizing both personal well-being and that of colleagues during fieldwork activities.
- Reduced downtime with efficient troubleshooting of fiber optic issues and implementing effective solutions.
- Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
- Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
- Researched and recommended network and data communications hardware and software.
- Read blueprints and schematics to correctly place equipment.
- Located and repaired line faults to maintain existing network without causing signal failure interruptions.
- Responded to service requests during and after business hours.
Maxis Home Fiber Technician
ATSB (M) Sdn Bhd
02.2019 - 08.2021
- Implemented efficient fiber installation processes, enhancing service delivery and customer satisfaction.
- Conducted thorough network troubleshooting, reducing downtime and improving overall system reliability.
- Utilized advanced testing tools to diagnose connectivity issues, ensuring optimal network performance.
- Led training sessions for junior technicians, promoting skill development and knowledge sharing.
- Developed and maintained detailed documentation of installations and repairs, supporting operational efficiency.
- Assisted in the deployment of new technologies, enhancing infrastructure capabilities and service offerings.
- Improved network performance by installing, splicing, and testing fiber optic cables.
- Maintained accurate documentation of installed fiber optic systems for easy reference during maintenance work.
- Increased efficiency with proper use of specialized tools like fusion splicers, optical power meters, and OTDRs.
- Streamlined communication between team members by providing clear instructions during fiber optic installation projects.
- Contributed to business growth by consistently providing high-quality work, resulting in repeat customers and positive referrals.
- Ensured adherence to safety protocols while working on aerial or underground installations, minimizing accidents on the job site.
- Conducted thorough inspections of existing cable systems to identify potential issues before they escalated into costly problems.
- Responded to service requests during and after business hours.
- Located and repaired line faults to maintain existing network without causing signal failure interruptions.
- Coordinated installation of new users and relocations of existing users.
- Worked closely with network administrators and server engineers to deliver quality service.
- Installed and configured new devices and system components.
Site Engineer
ZTE Sdn Bhd
01.2018 - 06.2018
- As field force(ff) under 3rd party(ELABRAM) for O&M TM webe at IPOH,Perak.
- Maintained the network for WEBE area IPOH-GENTING HIGHLANDS (PERAK SOUTHERN cluster).
- Utilized advanced telecommunications tools and software for monitoring system performance and reliability.
- Developed and maintained strong relationships with stakeholders, facilitating smooth project execution and communication.
- Take part for acceptance/punchlist/audit.
- Key management for contractor access.
- Led site inspections and quality assurance processes, resulting in enhanced project compliance.
- Collaborated with cross-functional teams to streamline telecommunications infrastructure implementation, improving efficiency.
- Managed project timelines and budgets, ensuring on-time delivery of high-quality engineering solutions.
- Oversaw construction activities and conducted risk assessments, mitigating potential project delays effectively.
IT Supervisor
Rangkaian Minang Sdn Bhd
01.2017 - 12.2017
- User Support – provide support to end user in their usage of PCs,printer and software.
- IT Equipment – Execute routine and preventive maintenance of windows desktop PCs and server room.
- Software and Hardware Inventory : Maintain IT inventory and software licensing.
- Training – Conduct related user training program
- Procurement :Execute IT purchasing activity.
- Led IT support initiatives, enhancing system reliability and reducing downtime significantly.
- Managed network infrastructure upgrades, improving system performance and user experience.
- Implemented cybersecurity measures, safeguarding sensitive data and ensuring compliance with industry standards.
- Oversaw team training programs, increasing staff proficiency in emerging technologies and tools.
- Coordinated cross-functional projects, streamlining communication and fostering collaboration across departments.
- Monitored system performance metrics, identifying areas for improvement and driving operational efficiency.
- Developed and maintained IT documentation, ensuring clarity and compliance in technical processes.
Trainee Assistant Technical manager
Aneka Bena Sdn Bhd
01.2016 - 12.2016
- Monitor sub con TM progress work until completed.
- Deal with customer TM for new and future scheme project
- Create BOQ/PO and progress claim for subcon.
- Release of subcon claim of progress work
- Create and compile offer claim progress
Technician
TELNET INTL SDN BHD
05.2015 - 12.2015
- Maintain Packet-1 WiMax network.
- Analyze fault remotely together SOC (network monitoring ) to catch problem.
- Arrange spares for fault correction.
- Respond to corrective activities as docket team within SLA ( 3-4 hours for severity 1 ).
- Troubleshoot RBS (base station) ZTE alarm or fault.
- Troubleshoot microwave link (ALCATEL- LUCENT,NEC Pasolink) fault.
- Carry out troubleshooting for interference of network cross-line..
- Correct of faulty either rectify or change part.
- Prepare report for fault reference.
- Doing Preventive Maintenance (PM) activities
- Performed routine maintenance and troubleshooting of telecommunications equipment, ensuring operational efficiency.
- Configured and installed network hardware and software, enhancing system performance and reliability.
- Conducted quality assurance checks on installations, resulting in improved service delivery and customer satisfaction.
- Collaborated with cross-functional teams to streamline processes, reducing installation time and increasing productivity.
- Monitored network performance metrics, identifying and resolving issues to maintain optimal service levels.
- Provided technical support and training to junior technicians, fostering skill development and team collaboration.
- Assisted in the implementation of new telecommunications technologies, driving innovation and service enhancements.
VSAT Engineer
BINASAT SDN BHD
11.2014 - 04.2015
- Survey,Install and Troubleshoot of VSAT site for SHELL, Kg Tanpa Wayar (KTW),Accommodation (Hotel/resort/Office),BHP.
- Attended docket for VSAT site at Petronas-CIMB.
- Salary : RM 2500
- Led the installation and configuration of VSAT systems, enhancing satellite communication reliability.
- Conducted comprehensive troubleshooting of satellite systems, significantly reducing downtime and service interruptions.
- Developed and maintained detailed documentation for VSAT operations, improving team efficiency and knowledge sharing.
- Collaborated with cross-functional teams to optimize satellite network performance, resulting in improved service delivery.
- Implemented preventive maintenance protocols for VSAT equipment, ensuring operational readiness and minimizing failures.
- Monitored satellite signals and analyzed data trends, facilitating timely interventions and performance improvements.
- Provided technical support and guidance during emergency operations, ensuring continuity of critical communication services.
- Established a strong reputation for quality workmanship in the installation of complex antenna systems.
- Achieved high levels of client retention through exceptional service delivery, technical expertise, and ongoing support.
- Improved network performance by designing, implementing, and maintaining VSAT systems.
- Conducted site surveys and assessments for optimal equipment placement and installation.
- Enhanced customer satisfaction with timely troubleshooting and resolution of VSAT-related issues.
- Reduced operational costs by identifying areas for improvement within the VSAT infrastructure and proposing cost-effective solutions.
- Optimized satellite communication links for increased reliability and efficiency.
- Mentored junior engineers in best practices for VSAT design, implementation, troubleshooting techniques.
- Verified construction documentation to meet client requirements and vision.
On-site Field Technician
D-RON (M) Sdn Bhd
08.2013 - 10.2014
- Perform end-to-end installation work
- Ensure all the technical complaints and issues are attended and resolved within the Service Level Agreements (SLA)
- Conduct full installation assessment and system needs analysis to ensure customer gets the best options (i.e. multi room set up, multi platforms integration)
- Conduct demonstration of features and functionalities of products and services (i.e. remote control, recording functions for PVR, VOD, download VOD and self service capabilities via Astro Portal)
- Optimize the installation capacity by completing all assigned job within the turnaround time (TAT)
- Gather new and update information of solution to enhance resolution of technical problem effectively
- Salary : RM2500
SENIOR TECHNICIAN
SY DOMINANT SDN BHD
06.2011 - 06.2013
- Maintain YES 4G network.
- Analyze fault remotely together with NOC (network monitoring) to catch the problem.
- Arrange spares for fault correction.
- Respond to corrective activities as docket team within SLA ( 3-6 hours for severity 1 ).
- Troubleshoot RAS (base station) SAMSUNG alarm or fault.
- Troubleshoot microwave link (CERAGON) fault.
- Correct of faulty either rectify or change part.
- Arrange rigger for working at height activities.
- Prepare report for fault reference.
- Perform Preventive Maintenance (PM) activities.
- Subsidiary of YTL COMMUNICATION SDN BHD
TECHNICIAN/TESTER
FREELANCE
03.2011 - 05.2011
- Installing the microwave link for Huawei and ZTE-NEC.
- Commissioning for RBS system such as Ericsson 3106,3206 and MOTOROLA.
- Doing RF scanning and survey for P1 and YES 4G.
ENGINEER
ALPHAWAVE ENGINEERING (M) SDN BHD
12.2010 - 03.2011
- Installing and commissioning HUAWEI DBS3900.
- Supervise contractors for ERICSSON swap activity for DIGI operator (IPOH,Perak).
- Supervise contractors for Antenna swap activity for DIGI operator (KL region)
- Documentation.
- Led engineering projects, coordinating cross-functional teams to achieve timely delivery and compliance with specifications.
- Developed innovative solutions, enhancing system efficiency and driving results in project execution.
- Implemented quality control measures, significantly reducing errors and improving overall project outcomes.
- Optimized engineering processes, streamlining workflows and increasing productivity across multiple project phases.
- Conducted comprehensive analyses, providing actionable insights that informed strategic decisions and project direction.
- Facilitated communication between stakeholders, ensuring alignment on project goals and timelines.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Utilized advanced engineering software to create detailed designs, improving project accuracy and efficiency.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Developed cost estimates and project specifications for proposals.
- Optimized engineering processes by implementing innovative solutions and streamlining workflow.
- Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
- Reduced project completion time with efficient resource allocation and effective communication strategies.
- Participated in formal internal design reviews of proposed products and components.
TECHNICIAN NETWORK
U-MOBILE SDN BHD
03.2008 - 11.2010
- Maintain U-Mobile 3G network.
- Analyze fault remotely together NMC (network monitoring) to catch problem.
- Arrange spares for fault correction.
- Respond to corrective activities as docket team within SLA ( 3-4 hours for severity 1 ).
- Troubleshoot RBS (base station) ERICSSON RBS 3106/3206 alarm or fault.
- Troubleshoot microwave link (Mini Link TN,NEC Pasolink) fault.
- Carry out troubleshooting for interference of network cross-line. Transmission test, E1, STM1 and MUX, fiber lease line.
- Doing correction of faulty either rectify or change part.
- Arrange rigger for working at height activities.
- Prepare report for fault reference.
- Doing Preventive Maintenance (PM) activities.
- Configured and maintained network equipment to ensure optimal performance and reliability.
- Diagnosed and resolved connectivity issues, enhancing overall network stability and user satisfaction.
- Collaborated with cross-functional teams to implement network upgrades, streamlining operations and reducing downtime.
- Monitored network traffic and performance metrics, proactively identifying and mitigating potential issues.
- Trained junior technicians on troubleshooting techniques and network management best practices, fostering team competence.
- Documented network configurations and changes, ensuring compliance with internal standards and facilitating knowledge sharing.
- Assisted in the development of network security protocols, safeguarding sensitive data against breaches and vulnerabilities.
- Conducted regular system audits to ensure adherence to industry standards and regulatory requirements.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance through testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Conducted detailed diagnostics to identify issues, leading to a decrease in system downtimes.
- Streamlined communication, introducing a centralized platform for logging and tracking technical issues.
- Achieved significant energy savings by installing and maintaining energy-efficient systems.
- Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
- Supported project management teams with expert technical advice, contributing to successful project completions.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Facilitated seamless software upgrades, minimizing disruptions to daily operations.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
- Optimized operational workflows by integrating cutting-edge technology solutions.
- Elevated data security, implementing robust cybersecurity measures across all systems.
- Optimized network performance, conducting regular updates and patches to software systems.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
- Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency in technical processes.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
- Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
- Tested systems, noting issues and completing preventive maintenance.
- Maintained strong a strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Checked, repaired and repacked survival equipment to meet specifications.
- Researched and implemented new technologies and equipment.
- Liaised with internal departments to optimize productivity and efficiency.
MICROWAVE SURVEYOR
A&A TELECOMMUNICATION SDN BHD
11.2007 - 02.2008
- Doing a survey and RF scanning for new Microwave Link for NSN (CELCOM).
- Doing a survey and RF scanning for DIGI (Northern and Southern region).
- Doing a RF scanning for SAPURA-TETRA project (Southern region).
- Do a Link Budget for new link.
TECHNICAL EXECUTIVE
JML TELECOMMUNICATION SDN BHD
02.2006 - 11.2007
- Installing and Commissioning the MOTOROLA HII Macro and HM6 cabinet for MAXIS 2G project.
- Involved in upgrading MOTOROLA HII and HM6 activities for MAXIS (SARAWAK region)
- Installation of Huawei equipment (Southern region).
- Prepare documentation of TSSR.
Education
Higher National Diploma - Telecommunication Engineering
UniKL- British Malaysian Institute
Gombak,Selangor 04.2001 -
Certificate - Electronic Engineering (Comms)
Institute Kemahiran MARA
01-2001
Skills
SDH Level – STM-1 and STM-4
Capable of handling test Equipment ie Spectrum analyzer, Optical Power Meter and OTDR
Capable of troubleshooting and commissioning certain of RBS and Microwave
Able to configure and troubleshoot faulty computer and network
Knowledgeable in troubleshoot of power system (single phase and three phase) and power solution
Knowledgeable in Broadband and Microwave
Knowledgeable in optical cable and cooper cable
Knowledgeable in telecommunication network system EDGE, 2G, 3G and 4G network
Posses good communication skills and able to communicate effectively with peers and subordinates
Posses to work in team and able to work alone depend to job difficulty
Ability to work under pressure to meet tight schedule and has initiative, aggressive and responsible with maturity and good etiquette personality
Readily accept challenges to exceed all business objectives
Good interpersonal skills, self-motivated and able to work in high integrity, confident and independent
Fast learner and willing to work in extra miles and hours
Splicing techniques
Fiber optic installation
Network troubleshooting
Quality control measures
Preventive maintenance
Inventory management
Project coordination
Document management
Testing and diagnostics
Troubleshooting methodologies
Telecommunications infrastructure
Equipment installation
Additional Information
I also do a some part-time project for fiber optic installations and audit.
Software
Certification
Have Certificate for rigger (Licence) such as:
Timeline
Network Technician, Fiber Optics
ETD Makmur (M) Sdn Bhd
03.2023 - Current
Fiber Splicer
A&Y Engineering (M) Sdn Bhd
02.2022 - 01.2023
Maxis Home Fiber Technician
ATSB (M) Sdn Bhd
02.2019 - 08.2021
Site Engineer
ZTE Sdn Bhd
01.2018 - 06.2018
IT Supervisor
Rangkaian Minang Sdn Bhd
01.2017 - 12.2017
Trainee Assistant Technical manager
Aneka Bena Sdn Bhd
01.2016 - 12.2016
Technician
TELNET INTL SDN BHD
05.2015 - 12.2015
VSAT Engineer
BINASAT SDN BHD
11.2014 - 04.2015
On-site Field Technician
D-RON (M) Sdn Bhd
08.2013 - 10.2014
SENIOR TECHNICIAN
SY DOMINANT SDN BHD
06.2011 - 06.2013
TECHNICIAN/TESTER
FREELANCE
03.2011 - 05.2011
ENGINEER
ALPHAWAVE ENGINEERING (M) SDN BHD
12.2010 - 03.2011
TECHNICIAN NETWORK
U-MOBILE SDN BHD
03.2008 - 11.2010
MICROWAVE SURVEYOR
A&A TELECOMMUNICATION SDN BHD
11.2007 - 02.2008
TECHNICAL EXECUTIVE
JML TELECOMMUNICATION SDN BHD
02.2006 - 11.2007
Higher National Diploma - Telecommunication Engineering
UniKL- British Malaysian Institute
04.2001 -
Certificate - Electronic Engineering (Comms)
Institute Kemahiran MARA
Personal Information
- Expected Salary: RM4000-4500
- Date of Birth: Jan, 18th, 1981
- Gender: Male
- Nationality: Malaysian
- Marital Status: Married
- Availability: 1 Month noticed
- ID Type: IC
- ID Number: 810118-13-5029
Ic Number
810118-13-5029