MOHAMAD AZAM BIN AZAHARI
TECHNICIAN LABORATORY
Klang, Selangor,10
Summary
Skilled Technician with a proven track record at PREMIER CALIBRATION SDN BHD, excelling in equipment maintenance and problem-solving to enhance system performance and customer satisfaction. Demonstrated expertise in maintenance and repairs alongside exceptional customer service skills. Achieved significant improvements in operational efficiency and safety protocols, training peers to uphold high standards.
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
10
10
years of professional experience
16
16
years of post-secondary education
Work History
Technician Specialist
PREMIER CALIBRATION SDN BHD
Shah Alam, Selangor
09.2019 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Technician Specialist
VITAR SEGATEC SDN BHD
SHAH ALAM, Selangor
07.2017 - 09.2019
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
- Streamlined maintenance processes for increased efficiency and reduced downtime.
- Led cross-functional teams in addressing critical incidents, ensuring minimal disruption to operations.
Maintenance Technician
LE BOUNE SDN BHD
SHAH ALAM, Selangor
01.2015 - 02.2016
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Troubleshot equipment breakdowns and performed preventive maintenance.
Education
No Degree - DIPLOMA Pembantu Jurutera Kimpalan Dan Fabrikasi
INSTITUT KEMAHIRAN BELIA DAN SUKAN PAGOH
Pagoh, Johor, Malaysia 07.2014 - 12.2014
No Degree - SIJIL TAHAP 1,2,3 KIMPALAN DAN FABRIKASI
INSTITUT LATIHAN INDUSTRI KUALA LUMPUR
Kuala Lumpur, Malaysia 07.2011 - 01.2025
No Degree - KIMPALAN DAN FABRIKASI
SEKOLAH MENENGAH TEKNIK KERIAN
KERIAN, PERAK 01.2009 - 12.2010
Skills
Maintenance and repairs
Problem-solving
Customer service
Equipment maintenance
Installation and repair
Equipment Repair
Quality control
Timeline
Technician Specialist
PREMIER CALIBRATION SDN BHD
09.2019 - Current
Technician Specialist
VITAR SEGATEC SDN BHD
07.2017 - 09.2019
Maintenance Technician
LE BOUNE SDN BHD
01.2015 - 02.2016
No Degree - DIPLOMA Pembantu Jurutera Kimpalan Dan Fabrikasi
INSTITUT KEMAHIRAN BELIA DAN SUKAN PAGOH
07.2014 - 12.2014
No Degree - SIJIL TAHAP 1,2,3 KIMPALAN DAN FABRIKASI
INSTITUT LATIHAN INDUSTRI KUALA LUMPUR
07.2011 - 01.2025
No Degree - KIMPALAN DAN FABRIKASI
SEKOLAH MENENGAH TEKNIK KERIAN
01.2009 - 12.2010
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