MICROSOFT WORD
Mohamad Asraf Bin Jakaria
Food Caterer
No.53,kampung Tebakang Melayu, Serian, Sarawak
Summary
Dynamic professional with a proven track record at Shafwah Resources, enhancing customer satisfaction through meticulous food preparation and kitchen safety. Excelled in business growth and client retention as a self-employed barber, showcasing outstanding communication and hairstyles knowledge. Skilled in budget administration and quality control, I bring a blend of hard and soft skills to drive project success at Shannan Enterprise.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Food Preparation Worker
Shafwah Resources
06.2024 - Current
- Assisted chefs in preparing high-quality meals, contributing to excellent customer satisfaction ratings.
- Trained new staff members on proper food preparation techniques and kitchen safety protocols, fostering a cohesive work environment.
- Conducted regular equipment maintenance checks, keeping kitchen tools in optimal working condition.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Supported the kitchen staff in maintaining a high level of cleanliness, ensuring compliance with all food safety regulations.
Barber
Self-employeed
12.2015 - 12.2023
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
- Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
- Mentored junior barbers by sharing expertise on cutting techniques and best practices for maintaining a professional image within the salon environment.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Provided exceptional customer service by addressing any concerns or issues promptly, ensuring clients left the salon feeling satisfied with their experience.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Stayed up-to-date with current trends in men''s grooming by participating in industry events, conferences, and training sessions.
- Supported overall business growth by actively participating in promotional events like community fairs or charity fundraisers that showcased the salon''s offerings.
- Consulted with clients to assess personal style preferences and unique needs.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Project Supervisor
SHANANN Enterprise
12.2022 - 01.2023
- Cultivated a positive work environment that fostered teamwork, creativity, and productivity among all team members.
- Partnered with project team members to identify and quickly address problems.
- Delivered completed projects on time by prioritizing multiple tasks.
- Monitored timelines and flagged potential issues to be addressed.
- Prepared all supplies and equipment needed for daily transport to job site.
- Maintained high safety standards by following policies, procedures and protocols outlined by company, OSHA and EPA.
- Coordinated with vendors to negotiate contracts, secure materials at competitive prices, and maintain strict adherence to schedules for seamless execution of projects.
- Managed budgets, resources, and timelines for multiple simultaneous projects, ensuring maximum efficiency.
- Utilized advanced project management tools to monitor progress, analyze data, generate reports, identify trends, and inform decision-making processes throughout each phase of a project''s life cycle.
Education
Certificate - Management Information Systems
Pusat Pembangunan Kemahiran Sarawak
Kuching, Sarawak, Malaysia01.2018
High School Diploma -
Sekolah Menengah Kebangsaan Taee
Serian, Sarawak, Malaysia12.2016
Sijil Pelajaran Malaysia -
Sekolah Menengah Kebangsaan Tebakang
Serian, Sarawak, Malaysia12.2014
Skills
Safe Food Handling
Quality Control
Surface sanitation
Trend expert
Hairstyles knowledge
Outstanding client retention
Business Management
Food assembly
Budget Administration
Status Updates
Lean manufacturing and design
Meeting facilitation
Software
MICROSOFT EXCEL
MICROSOFT POWERPOINT
Languages
Malay, BIDAYUH
Native language
English
Intermediate
B1
Certification
KURSUS ASAS SERVIS DAN PEMASANGAN AIRCOND
Interests
MUSIC INSTRUMENT
SINGING
BADMINTON
ACTIVE AT PARTICIPATE ON TOURNAMENT SINCE SCHOOL UNTIL NOW. I FOLLOWED PROFESSIONAL COACHING SINCE ON PRIMARY SCHOOL. I REGULARLY PLAYED EVERY WEEK TO MAINTAIN MY SKILLS AND HEALTY.
Timeline
Food Preparation Worker
Shafwah Resources
06.2024 - Current
KURSUS ASAS SERVIS DAN PEMASANGAN AIRCOND
01-2023
Project Supervisor
SHANANN Enterprise
12.2022 - 01.2023
BAIK PULIH TELEFON DAN BIMBINGAN KEUSAHAWANAN
07-2017
BENGKEL MENGUNTING RAMBUT
03-2017
Barber
Self-employeed
12.2015 - 12.2023
Certificate - Management Information Systems
Pusat Pembangunan Kemahiran Sarawak
High School Diploma -
Sekolah Menengah Kebangsaan Taee
Sijil Pelajaran Malaysia -
Sekolah Menengah Kebangsaan Tebakang
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