MOHAMAD AMZANI BIN HAMDAN
No 11 Jalan Bakti 1/Ku 4 taman Dagang 42100 Klang,MALAYSIA
Summary
Skilled Dispatcher with background in coordinating and directing vehicles, equipment, or staff according to regulations and established policies. Known for strong problem-solving capabilities, clear communication skills, and ability to stay calm under pressure. Demonstrated success in optimizing routes, managing crisis situations effectively, and improving response times. In previous roles have enhanced operational efficiency significantly while maintaining high standards of safety.
Overview
27
27
years of professional experience
1997
1997
years of post-secondary education
1
1
Certification
Work History
Dispatcher
Pnd express (Best express malaysia)
Bandar bukit raja klang, Malaysia
11.2020 - 10.2025
- Coordinated daily dispatch schedules for efficient delivery operations across various regions.
- Monitored vehicle locations using GPS tracking systems to ensure timely arrivals.
- Managed incoming calls from clients, resolving inquiries and scheduling pickups effectively.
- Collaborated with warehouse teams to streamline loading processes and minimize delays.
- Assigned drivers to appropriate routes based on customer needs.
- Scheduled loads according to priority and available equipment.
Crane Operator
westport malaysia sdn bhd
Pulau indah portklang
12.2001 - 12.2015
- Operated cranes to lift and move heavy materials efficiently.
- Conducted daily inspections to ensure equipment safety and functionality.
- Collaborated with team members to coordinate lifting operations on-site.
- Followed safety protocols to minimize risks during crane operations.
- Communicated effectively with ground crew for precise load placement.
- Operated cranes to lift, move and place materials in designated areas.
- Communicated effectively with co-workers and supervisors regarding any issues or concerns related to the job site or equipment operation.
- Completed assigned tasks accurately and within deadlines to meet site manager's specifications.
- Adhered to OSHA safety standards and precautions including weight capacity, tag lines and ground stability.
- Inspected and maintained inventory of all slings, chains, ropes and shackles.
Ground Handling Agent
Malaysia airlines system
Subang / Klia, Malaysia
12.1998 - 11.2001
- Assisted with cargo loading and unloading to maintain operational efficiency.
- Communicated effectively with various departments to resolve operational issues promptly.
- Used tugs, air start units and de-icing vehicles safely and correctly.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
Operations Assistant
National panasonic matsusita
Shah alam, Malaysia
10.1998 - 11.1998
- Supported daily operations by organizing files and maintaining documentation.
- Processed incoming mail and packages, ensuring proper distribution to departments.
- Participated in team meetings to provide feedback on operational issues and solutions.
Education
Sekolah Menengah Chini
Chini Pahang, MalaysiaSkills
- GPS tracking
- Dispatch scheduling
- Route optimization
- Client communication
- Work order management
- Monitoring field personnel
- Schedule management
- Training new hires
- Traffic monitoring
- Coordinating urgent deliveries
- Delivery support
- Record keeping
- Driver communication
Languages
Malay
First Language
English
Intermediate (B1)
B1
Certification
B2/D/GDL
Interport certificate
( Rubber tyre gantry
Crane)
Accomplishments
- Certificate of Excellence in Service in 2000 MAS Ground Service.
- Description: Carrying out all tasks assigned by the leader with great dedication, speed and care Certificate of Achievement in 2003 and 2006.
- Description: Carrying out operational tasks by making a WORLD RECORD MOVE container unloading from a merchant ship in a port yard.
- Long Service Certificate (long services 10yrs) in 2011 Description: Awarded to long-time employees in Westports Malaysia Company.
Timeline
Dispatcher
Pnd express (Best express malaysia)
11.2020 - 10.2025
Crane Operator
westport malaysia sdn bhd
12.2001 - 12.2015
Ground Handling Agent
Malaysia airlines system
12.1998 - 11.2001
Operations Assistant
National panasonic matsusita
10.1998 - 11.1998
Sekolah Menengah Chini