Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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MOHAMAD AFIQ KAMALUDIN

EXPERIENCED SALES ADVISOR

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Retail Sales Advisor

EARTHEORIES
07.2022 - 09.2023
  • Utilized strong multitasking abilities while juggling multiple responsibilities such as cashiering, stocking shelves, assisting customers, or handling returns/exchanges efficiently.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Engaged customers to communicate key product features.
  • Communicated product value, quality, and style to educate and entice potential customers.
  • Contributed to the successful launch of new products by building excitement and anticipation at pre-launch promotional events.
  • Maintained knowledge of current promotions and product features.
  • Increased sales by effectively communicating product benefits.
  • Assisted customers with product selection based on individual needs and preferences.

Health Specialist

Coway Malaysia Sdn Bhd
10.2019 - 06.2022
  • Assessed emerging trends in public health issues, adjusting program offerings in response to evolving community needs.
  • Managed and updated health records of more than 200 personnel.
  • Implemented innovative solutions to improve access to care for underserved populations, addressing healthcare disparities within the community.
  • Reduced hospital readmission rates by developing and executing effective discharge planning processes.

E-Hailing Driver

Grab Driver
01.2017 - 10.2019
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Education

Associate of Arts - Arts And Design

UNIVERSITI TEKNOLOGI MARA
Kota Samarahan, Kuching
04.2001 -

Skills

Building Customer Loyalty

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Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved top sales by completing weekly sales with accuracy and efficiency.

Timeline

Retail Sales Advisor

EARTHEORIES
07.2022 - 09.2023

Health Specialist

Coway Malaysia Sdn Bhd
10.2019 - 06.2022

E-Hailing Driver

Grab Driver
01.2017 - 10.2019

Associate of Arts - Arts And Design

UNIVERSITI TEKNOLOGI MARA
04.2001 -

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MOHAMAD AFIQ KAMALUDINEXPERIENCED SALES ADVISOR