Summary
Overview
Work History
Education
Skills
Contact
Personal Information
Software
Cycling
Timeline
Generic
MOHAMAD ZAIRUL NIZAM BIN DAUD

MOHAMAD ZAIRUL NIZAM BIN DAUD

SHIFT MANAGER
Kota Bharu

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

10
10
years of professional experience
1
1
year of post-secondary education
2
2
Languages

Work History

Shift Manager

Emart24 Australis Eco Horizon
11.2024 - Current
  • Promoted a positive work environment through open communication and constructive feedback.
  • Tracked receipts, employee hours, and inventory movements.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.

Crew Trainer

McDonald's Drive Thru
01.2019 - 01.2023
  • Trains new crew at stations, assemble food products and helping managers and crew leader during shifts.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Trained other employees in customer service, food safety, and performance requirements.

Sales Associates

Mydin Hypermarket
01.2015 - 01.2019
  • Serve customer, fill sales item in shelves, and housekeeping premise.
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.

Production Operator

Flextronics Shah Alam Sdn Bhd
01.2017 - 01.2018
  • Assembly parts of product, and archieving daily target for certain products.
  • Inspected final products for defects and flaws using proper QA procedures.
  • Used equipment properly to avoid workplace hazards or injuries.

Education

SPM[SIJIL PELAJARAN MALAYSIA] -

MRSM BALIK PULAU
Balik Pulau, Penang
01.2010 - 01.2011

Skills

    Inventory control

    Equipment troubleshooting

    Quality assurance

    Employee training

    Decision-making

    Opening and closing procedures

Contact

013-5156642, 014-2818422

Personal Information

  • Identification Number: 940417035795
  • Age: 31
  • Ethnicity: Malay
  • Date of Birth: 04/17/94
  • Gender: Male
  • Nationality: Malaysian
  • Marital Status: Single
  • Religion: Islam

Software

Microsoft Office

Adobe Editing

Cycling

Keeping healthy body

Timeline

Shift Manager

Emart24 Australis Eco Horizon
11.2024 - Current

Crew Trainer

McDonald's Drive Thru
01.2019 - 01.2023

Production Operator

Flextronics Shah Alam Sdn Bhd
01.2017 - 01.2018

Sales Associates

Mydin Hypermarket
01.2015 - 01.2019

SPM[SIJIL PELAJARAN MALAYSIA] -

MRSM BALIK PULAU
01.2010 - 01.2011
MOHAMAD ZAIRUL NIZAM BIN DAUDSHIFT MANAGER