Mogana Sundram K. Marimuthu
Personal Driver
Kuala Lumpur
Summary
Safe smooth and efficient Chauffeur with an excellent record of employer satisfaction. Driver with a spotless record who maintains equally spotless vehicles. Able to use extensive auto mechanical background to make small repairs and services.
Overview
34
34
years of professional experience
1
1
Certification
2
2
Languages
Work History
P & E-Hailing Driver
Grab, Lalamove & Foodpanda
01.2021 - Current
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Delivered goods and products to customer on time and in excellent condition.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Obtained signatures from customers upon delivery of goods.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Improved route efficiency, leading to reduction in average delivery times.
- Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Reduced delivery times with careful planning and route optimization.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Couch Van Driver
U2 Tour & Travel SDN BHD
05.2019 - 05.2020
- Performs duties as requested by supervisor which may include assistance within hotel transfer IN-bound/OUT-bound from/to Airport.
- Performs regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
- Performs any other duties as requested by supervisor
- In a courteous, friendly and professional manner with all guests and co-workers.
- Reason of leaving: Better Prospect
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Supported other drivers during peak hours or periods of high demand as needed, demonstrating teamwork skills in diverse situations.
- Assisted passengers with loading and unloading luggage, prioritizing their needs and convenience.
- Exceeded fuel efficiency targets by implementing eco-friendly driving techniques and proper vehicle maintenance practices.
- Provided passengers with information on local area nightlife, dining, entertainment, and attractions.
- Participated in regular training sessions to stay current on industry best practices and new technologies.
- Conducted inspections on vehicles prior to use at beginning of shift each day.
- Collaborated with dispatchers effectively, communicating any delays or route changes as needed.
- Effectively managed challenging behaviors from passengers while maintaining a calm demeanor under pressure situations.
- Handled emergency situations professionally, taking appropriate actions to ensure passenger safety and wellbeing.
- Communicated with other shuttle drivers to negotiate and build schedules.
- Promoted safe driving habits within the team by consistently following traffic laws and regulations.
Couch Van Driver
U2 Tour & Travel SDN BHD
05.2019 - 05.2020
- Performs duties as requested by supervisor which may include assistance within hotel transfer IN-bound/OUT-bound from/to Airport.
- Performs regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
- Performs any other duties as requested by supervisor
- In a courteous, friendly and professional manner with all guests and co-workers.
- Reason of leaving: Better Prospect
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
- Navigated through various routes efficiently, utilizing GPS technology for optimal time management.
- Communicated with other shuttle drivers to negotiate and build schedules.
- Handled emergency situations professionally, taking appropriate actions to ensure passenger safety and wellbeing.
- Collaborated with dispatchers effectively, communicating any delays or route changes as needed.
- Provided passengers with information on local area nightlife, dining, entertainment, and attractions.
- Exceeded fuel efficiency targets by implementing eco-friendly driving techniques and proper vehicle maintenance practices.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Supported other drivers during peak hours or periods of high demand as needed, demonstrating teamwork skills in diverse situations.
Couch Van Driver
Lero Tour & Travel SDN BHD
03.2014 - 04.2019
- Performs duties as requested by supervisor which may include assistance within hotel transfer IN-bound/OUT-bound from/to Airport.
- Performs regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
- Performs any other duties as requested by supervisor
- In a courteous, friendly and professional manner with all guests and co-workers.
- Drive tourist/guest for travel & tour at Genting Highlands, KL City Tour, Cameron Highlands and other spots followed the itinerary.
- Reason of leaving: Better Prospect
Personal Driver to Managing Director
MSZ Consultant (M)
02.2009 - 02.2014
- Be mannerly and courteous in all driving and non-driving situations while on the job acting professional and friendly to passengers keep at all times.
- Responsible for operating a vehicle and safely driving passengers to requested locations and from their destinations.
- Subject to clean and vacuum the interior of the car and wax and wash exterior of the car assuring that passengers know they are riding in a luxurious vehicle.
- Performs minor preventative maintenance to motor vehicles such as checking service & maintenance car.
- Reason of leaving: Better Prospect
- Navigated complex routes and adjusted travel plans for optimal efficiency and time management.
- Remained calm under pressure during unexpected challenges such as road closures or vehicle malfunctions, quickly devising alternate solutions to ensure timely arrival at destinations.
- Followed applicable traffic regulations and traffic laws.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Drove VIPs to corporate events and meetings.
- Delivered passengers to destinations safely and on time.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
Company Driver
Maxis Communication SDN BHD – Menara Maxis KLCC
01.1999 - 01.2009
- Responsible for passengers in company owned automobiles.
- Responsible for cleaning and keeping the vehicles stocked and fuelled always.
- Knowledge destination well-verse in Klang Valley routes.
- Quickly navigates traffic and knows a few shortcuts for the areas.
- Present a professional demeanour at all times were so on.
- Complete all duties with discretion and confidentiality, and treats each passenger with respect and good manner.
- Reason of leaving: Better Prospect
Van Driver
Sri Manisan SDN BHD
01.1992 - 11.1998
- Multi-stop delivery experience F&B service industry experience
- Experience of driving a light commercial vehicle and currently hold a valid category driving licence.
- Experience: 8 years’ experience driving passengers using a company van.
- Confident, approachable & friendly in demeanour with outstanding customer service skills.
- Proven ability to drive a van and maintain a valid B2 & D driving license.
- Prior experience in transportation and working with people of diverse backgrounds/cultures
- Basic security training—i.e., observation multiple tasks.
- Reason of leaving: Better Prospect
- Observed and followed traffic laws and regulations specifically reinforcing public and client safety.
- Provided accurate fare collection, ensuring all transactions were accurately recorded in the system.
- Assisted clients with loading and unloading of personal items and luggage, often delivering luggage to clients' rooms.
- Successfully avoided time delivery delays by carefully planning best routes.
- Inspected load security and checked for damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Minimized company liability and risks to loads by obeying traffic laws.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Protected people and equipment from hazardous materials by using correct procedures.
- Handled emergency situations professionally, taking appropriate actions to ensure passenger safety and wellbeing.
Education
No Degree - Mechanical Engineering
04.2001 -
Team Building Course and Workshop Project
01.1988
Form 1 to 5 [SPM]
01.1983
Standard Class 4 to 6
01.1980
Standard Class 1 to 3
Skills
Flexibility in scheduling
Fuel efficiency awareness
Safe driving practices
Patience and composure
Vehicle maintenance
Commercial driving
Valid Driver's license
Clean driving record
Vehicle inspection
Materials transport
Passenger assistance
Passenger transportation
Time management
Equipment operation
Appointment scheduling
City and non-city driving
Problem-solving
Customer service
Punctuality
Traffic law observation
DOT compliance
Revenue generation
GPS and route planning
Punctual and reliable
Basic vehicle repairs
Safety management
Safety protocols
Loading and unloading
Transportation
Defensive driving
Route planning
Accident prevention
Vehicle inspections
Navigational systems and GPS
Flexible schedule
Route management
Driving in adverse conditions
Relationship building
Team building
Order picking and processing
Attention to detail
Strategic planning
Shipping and packaging
Adaptable driving techniques
Fuel efficiency
Schedule management
Route logs
Customer rapport
Inclement weather driving
Business management
Processes and procedures
Staff development
Friendly and outgoing
Traffic laws
Map reading
Verbal and written communication
Certification
Class: B2, D & PSV
Interests
Reading & Fishing
PERSONAL REFERENCES
- HOME ADD: F-02-10, PPR PINGGIRAN BUKIT JALIL, JALAN BUKIT JALIL IMPIAN INDAH, 58000 KUALA LUMPUR WILAYAH PERSEKUTUAN
- DATE OF BIRTH: 10TH DECEMBER 1971
- PLACE OF BIRTH: RSB KUALA LUMPUR
- CITIZENSHIP: MALAYSIAN
- Identity Card: 711210-10-6219
- Religion: Hindu
- Race: Indian
- Age: 53 years old
- Height: 175 cm
- Weight: 90 kg
- Health: Good
- Marital Status: Married - (2) Children
Timeline
P & E-Hailing Driver - Grab, Lalamove & Foodpanda
01.2021 - Current
Couch Van Driver - U2 Tour & Travel SDN BHD
05.2019 - 05.2020
Couch Van Driver - U2 Tour & Travel SDN BHD
05.2019 - 05.2020
Couch Van Driver - Lero Tour & Travel SDN BHD
03.2014 - 04.2019
Personal Driver to Managing Director - MSZ Consultant (M)
02.2009 - 02.2014
Technical Training Institute - No Degree, Mechanical Engineering
04.2001 -
Company Driver - Maxis Communication SDN BHD – Menara Maxis KLCC
01.1999 - 01.2009
Van Driver - Sri Manisan SDN BHD
01.1992 - 11.1998
SMK Damansara Jaya, Petaling Jaya - ,
SRK Damansara Utama, Petaling Jaya - ,
SRK Alam Shah, Petaling Jaya - ,