Summary
Work History
Education
Skills
Personalgoalsandcompetencies
Interestandactivities
Automotivelicense
References
Music, Sports, Movies and travel
Timeline
Generic
MOHAMED JEUMAQIN BIN ABDUL HAMID

MOHAMED JEUMAQIN BIN ABDUL HAMID

Technical Customer Service Officer
Canberra Crescent, Singapore

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. A problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

SHOWROOM REPRESENTATIVE

STEELCASE OFFICE SOLUTIONS PTE LTD
Singapore, Singapore
2022 - 5 2023
  • Maintain the showroom facilities, events and daily customer appointments
  • Frequently inspect production and equipment area to verify proper operation usage in order to stimulate showroom presentation via software and hardware tools to maximize productivity
  • Conduct regular reviews of operations and identified areas for improvement
  • Exceeded performance target thought diligent work etcnic and focus on result-driven task
  • Achievements- increased google review up to 4.0 scale for company despite short span of employment

RESTAURANT MANAGER

PAUL SINGAPORE PTE LTD
Singapore, Singapore
2022 - 2022
  • OVERSEE DAILY RESTAURANT OPERATION
  • TO MAINTAIN A HEALTHY COSTING, P&L EFFECTIVE RATIO
  • CONDUCT NEW HIRING INTERVIEW AND TRAINING SEQUECNCE
  • ADHERE TO FOOD SAFETY AND HYGIENE
  • WEEKLY MONITOR BOTH INTERNAL AND EXTERNAL STOCK INVENTORIES TO MINIMISE WASTAGE/OVER-STOCKING OF DRY GOODS ITEMS
  • MAINTAIN OPERATION MACHINE MAINTENANCE ESPECAILLY EVERYHTING THAT IS RELATED TO BAKERY
  • ASSIST ANY INTERNAL/EXTERNAL DEPARTMENT WHICH HAS LOW MANPOWER ON ADHOC BASIS (OWN/OTHER SITE LOCATION)
  • Achievement – Single handled run the whole store within short span of training REASON FOR LEAVING: Seeking career passion in technical job prospect.

TECHNICAL SERVICE OFFICER

ONE FUTURE WORLD PTE LTD
Singapore, Singapore
2020 - 2021
  • Tasked as supportive/consultation role as Company is new to BOSE product
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
  • Prepared and submitted detailed reports regarding assignments and ongoing investigations.
  • Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
  • Improved overall department efficiency by streamlining processes and implementing new policies.

TECHNICAL SERVICE OFFICER and SALES AMBASSADOR

ATLAS SOUND & VISION PTE LTD
Singapore, Singapore
2013 - 2 2020
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Prepared and submitted detailed reports regarding assignments and ongoing investigations.
  • Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
  • Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
  • Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Addressed public questions, complaints and requests and provided necessary assistance.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
  • Wrote detailed narrative reports for use in investigations.
  • Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
  • Championed diversity initiatives within the department, promoting an inclusive work environment where all employees felt valued and respected.
  • Drove innovation within the department by promoting creative thinking and supporting new initiatives.
  • Spearheaded successful projects from conception through completion, showcasing strong project management abilities.

Reason For Leaving: Company scale down employee size as they lost the dealership.

MANAGER CO-OWNER

A.R.M.S CLEANING SERVICES
01.2010 - 07.2013
  • EXPLORING SELF-CAPABILITIES
  • SET UP AND RUN PERSONAL BUSINESS IN CLEANING INDUSTRY REASON FOR LEAVING & CLOSING COMPANY: REALIZE WRONG INDUSTRY FOR A NEW STARTER LIKE MYSELF
  • DRAWN SALARY; $4200

Education

O LEVEL -

BARTLEY SECONDARY SCHOOL
01.1997 - 04.1997

N LEVEL - undefined

BARTLEY SECONDARY SCHOOL
01.1996 - 04.1996

Skills

Team Leadership

Personalgoalsandcompetencies

HIGHLY EXPERIENCED SERVICE TECHNICAL PERSON WITH 10+ YEARS OF VAST EXPERIENCE IN MAINTENANCE AND OPERATIONS ESPECIALLY WITH: A. MECHANICAL AND ELECTRICAL TROUBLESHOOTING FOLLOWING MAINTENANCE AND SERVICE MANUAL B. ENSURING ANY MAINTENANCE OF PARTS TO HIGHEST SERVICE STANDARD C. EXTENSIVE EXPERIENCES IN TECHNICAL AND SUPERVISOR ROLE (LEADING TECHNICAL TEAM OF NEW TECHNICIANS) EXCEPTIONALLY RESPONSIBLE WITH VARIOUS LEADING TASKS AND REMARKABLY KNOWLEDGEABLE IN PROBLEM SOLVING. GOOD RECORD OF DEPENDABILITY AND A FIRM DEDICATION IN MEETING GOALS WHILE PROVIDING A HIGH LEVEL OF CONSISTENT JOB PERFORMANCE.

Interestandactivities

Take part actively in the Inter School Soccer Tournament & under 18 Spore Youth Asian Tournament during secondary school.

Participated in the School function as Open House Exhibition Officer.

Enjoy any competitive sports, endurance and challenging activities such as badminton, rugby, soccer tournament, long distance swimming, cycling, rollerblading and motocross. Enjoy Photography, Music, movies, backpacking and any outdoor activities. Enjoy meeting and interacting with people of any level. Lots of energy while working well under pressure yet meticulous in attention to details.

Automotivelicense

  • 1997, 2B, INTERNATIONAL
  • 2001, 2A, INTERNATIONAL
  • 2002, 2, INTERNATIONAL
  • 2008, 3, INTERNATIONAL
  • 2010, VOCATIONAL, SINGAPORE

References

Reference and recommendations and all educational certificates are available upon request.

Music, Sports, Movies and travel

I love Music and i DIY a multi speakers to accomdoate quality sound that is pleasant to listen to.  While i sweat out in once a month during a freindly soccer amtches, i also cycle for leisure n my free time. MOvies will usually be a once a month or else it be netflix days duirng weekend / off days. Last i travel was on a motobike offering charity deed within  a controled financial offering to the charities organisation in needs in cambodia, year 2010 and 2013. Holiday destiantion would be BALI, INdonesia, Thailand, remote placces inmalaysia, laos, cambodia and hope to cover China, Japan and New Zealand soon.

Timeline

SHOWROOM REPRESENTATIVE

STEELCASE OFFICE SOLUTIONS PTE LTD
2022 - 5 2023

RESTAURANT MANAGER

PAUL SINGAPORE PTE LTD
2022 - 2022

TECHNICAL SERVICE OFFICER

ONE FUTURE WORLD PTE LTD
2020 - 2021

TECHNICAL SERVICE OFFICER and SALES AMBASSADOR

ATLAS SOUND & VISION PTE LTD
2013 - 2 2020

MANAGER CO-OWNER

A.R.M.S CLEANING SERVICES
01.2010 - 07.2013

O LEVEL -

BARTLEY SECONDARY SCHOOL
01.1997 - 04.1997

N LEVEL - undefined

BARTLEY SECONDARY SCHOOL
01.1996 - 04.1996
MOHAMED JEUMAQIN BIN ABDUL HAMIDTechnical Customer Service Officer