MIRA SUZANA MUSTAR
SIMPANG RENGGAM
Summary
Delivers customer-focused sales support by identifying needs through clear questioning and recommending suitable products. Resolves queries and complaints with professionalism, restoring customer confidence quickly. Drives upselling through attentive listening and strong product knowledge.
Overview
1
1
Language
6
6
years of professional experience
Work History
Sales Advisor
KAH BEE TEXTILE SDN BHD
SIMPANG RENGGAM, JOHOR
04.2019 - 05.2025
- Identified customer needs through effective questioning and recommended appropriate products.
- Listened intently to customers to identify upselling opportunities.
- Handled customer queries and complaints with professionalism, restoring satisfaction swiftly.
OPERATOR
JK WIRE HARDNESS SDN BHD
JOHOR BAHRU, JOHOR
12.2018 - 03.2019
- Performed final inspections on products before shipment, guaranteeing fulfilment of customer specifications.
- Collaborated with management on quality control issues, defects, or product faults for resolution.
- Prepared and completed quality documentation promptly, working with quality assurance colleagues.
Education
SPM
SMK SIMPANG RENGGAM
SIMPANG RENGGAM,JOHOR01-2017
Skills
- Retail operations
- Product knowledge
- Stock management
- Customer communication
- Customer service
Languages
English, Malay
First Language
Timeline
Sales Advisor
KAH BEE TEXTILE SDN BHD
04.2019 - 05.2025
OPERATOR
JK WIRE HARDNESS SDN BHD
12.2018 - 03.2019
SPM
SMK SIMPANG RENGGAM