Summary
Work History
Education
Skills
Internship
Projects
Timeline
Generic
NUR AMIRA AHMAD

NUR AMIRA AHMAD

Ampang

Summary

Driven individual with strong capabilities in team coordination and workflow optimization. Supports project success through effective communication and documentation management. Brings creativity and technical proficiency to enhance operational processes.

Work History

Assistant Secretary

Ravenatic Sdn Bhd
02.2025 - 11.2025
  • Coordinated scheduling of meetings and prepared documents to support Business Development initiatives.
  • Supported workflow and facilitated effective communication across organisation.
  • Engaged in Protégé Programme to acquire professional experience and develop key skills.

Project Coordinator

Tech Lab Security Sdn Bhd
09.2022 - 01.2023
  • Supervised project alongside project manager, coordinating team members to meet project objectives.
  • Managed project documentation and client communications to maintain project timeline and deliverables.
  • Developed detailed project documentation, including scope of work, project schedules, and financial reports.
  • Monitored staff performance and developed improvement plans.
  • Coordinated multi-disciplinary project teams, facilitating communication and resource allocation for timely project completion.

IT Helpdesk

Micro Technology Solution Sdn Bhd
05.2022 - 08.2022
  • Supported Great Eastern staff in resolving computer and system issues, ensuring minimal disruption to operations.
  • Acted as primary contact for users experiencing technical or software issues via email and phone, facilitating prompt resolutions.

L1 Technical Support

DXC Technology
07.2020 - 10.2020
  • Provided initial technical and software support to users via email and call, ensuring prompt issue resolution.
  • Assisted CBA Bank users in troubleshooting system and hardware issues to restore functionality quickly.
  • Coordinated installations and assigned points of contact to effectively resolve technical problems.

Programmer Trainee

Glotech Prima Sdn Bhd
01.2017 - 12.2017
  • Developed Resident Management System website for housing area.
  • Developed a digital platform to manage, organise and streamline residential community operations.

Education

Bachelor of Information Systems - HONS

University Technology of PETRONAS
01-2019

Skills

  • Project management
  • Workflow management
  • Schedule management
  • MS office proficiency
  • Canva design
  • Technical support
  • Team collaboration

Internship

Programmer Trainee, Glotech Prima Sdn Bhd, 2017, Developed Resident Management System website for housing area., The website is a digital platform designed to manage, organize and streamline residential community operations.

Projects

LPG Mobile Order Apps, Apps as platform connects LPG consumers with local suppliers, helping businesses reach more customers. The apps shows consumer order patterns to improve supply chain management.

Timeline

Assistant Secretary

Ravenatic Sdn Bhd
02.2025 - 11.2025

Project Coordinator

Tech Lab Security Sdn Bhd
09.2022 - 01.2023

IT Helpdesk

Micro Technology Solution Sdn Bhd
05.2022 - 08.2022

L1 Technical Support

DXC Technology
07.2020 - 10.2020

Programmer Trainee

Glotech Prima Sdn Bhd
01.2017 - 12.2017

Bachelor of Information Systems - HONS

University Technology of PETRONAS
NUR AMIRA AHMAD