Summary
Overview
Work History
Education
Skills
Timeline
Generic

MINSU KWON

Customer Success Specialist
1-SKY, Tingkat Mahsuri 2, Bayan Baru, Bayan Lepas

Summary

Skilled in client relationship management, problem-solving, and driving customer satisfaction. Strong focus on team collaboration and delivering impactful results. Adaptable, reliable, and skilled in communication and conflict resolution.

Overview

4
4
years of professional experience
2
2
Languages

Work History

TELEPERFORMANCE MALAYSIA

General Employee
11.2024 - Current
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.

TELEPERFORMANCE MALAYSIA

General Employee
09.2022 - 11.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Strengthened communication skills through regular interactions with others.

WIN SKY HOTEL

Administrative Manager (Front Desk)
01.2021 - 01.2022
  • Managed daily operations for better customer service and increased revenue.
  • Enhanced communication among team members by conducting regular meetings discussing updates, challenges faced during daily operations, and possible solutions.
  • Increased repeat business through excellent customer service and targeted marketing efforts.

Education

Bachelor's Degree - AVIATION AND AIRPORT SERVICE MANAGEMENT

Kyung Hee Cyber ​​University
Seoul, Republic Of Korea
04.2001 -

Associate Degree - AVIATION SERVICE

Daekyeung University
Gyeongsan, Gyeongsangbuk-do, South Korea
04.2001 -

Skills

Friendly, positive attitude

Timeline

TELEPERFORMANCE MALAYSIA

General Employee
11.2024 - Current

TELEPERFORMANCE MALAYSIA

General Employee
09.2022 - 11.2023

WIN SKY HOTEL

Administrative Manager (Front Desk)
01.2021 - 01.2022

Bachelor's Degree - AVIATION AND AIRPORT SERVICE MANAGEMENT

Kyung Hee Cyber ​​University
04.2001 -

Associate Degree - AVIATION SERVICE

Daekyeung University
04.2001 -
MINSU KWONCustomer Success Specialist