MIN KIAN LEE
SALES & MARKETING
Johor Bahru, Johor
Summary
Proven track record in enhancing customer satisfaction and sales at SYN TAI HUNG TRADING SDN BHD, leveraging advanced problem analysis and payment handling expertise. Excelled in visual merchandising and presentation setup, significantly contributing to team goals and fostering client loyalty through exceptional service and relationship-building skills.
Overview
19
19
years of professional experience
Work History
Sales Assistant
SYN TAI HUNG TRADING SDN BHD
01.2014 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Salesperson
BAT MALAYSIA
08.2010 - 07.2013
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Beautician
PIALLA WELLNESS
06.2006 - 03.2010
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
Education
Master of Arts - BEAUTY THERAPY & COSMETOLOGY SDN BHD
MALJIS LATIHAN VOKASIONAL K. MALAYSIA
Johor Bahru, Johor, Malaysia 04.2001 -
No Degree - AROMATHERAPY FACE
WORLD MASTERS PROFFESSIONAL BEAUTY ASSOCIATES
JOHOR BAHRU 04.2001 -
Associate of Arts - AESTHETICIAN
INTERNATIONAL FEDERATION OF AESTHETICIANS
JOHOR BAHRU 04.2001 -
Skills
Advanced Problem Analysis
Payment Handling Expertise
Presentation Setup
Visual merchandising
Timeline
Sales Assistant
SYN TAI HUNG TRADING SDN BHD
01.2014 - Current
Salesperson
BAT MALAYSIA
08.2010 - 07.2013
Beautician
PIALLA WELLNESS
06.2006 - 03.2010
Master of Arts - BEAUTY THERAPY & COSMETOLOGY SDN BHD
MALJIS LATIHAN VOKASIONAL K. MALAYSIA
04.2001 -
No Degree - AROMATHERAPY FACE
WORLD MASTERS PROFFESSIONAL BEAUTY ASSOCIATES
04.2001 -
Associate of Arts - AESTHETICIAN
INTERNATIONAL FEDERATION OF AESTHETICIANS
04.2001 -
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