Reading , Swimming, Travelling and Meditation
Michelle Yeo
Country Cluster Manager
Malaysia,10
Summary
A committed, well-rounded and dependable professional with over 20 years of experience in strategy development, coordination and collaboration, and programme management with over eight years specifically on the multi-country regional programme within the international development and voluntary sector. With exceptional organizational ability, an eye for detail and the agility to quickly adapt to new challenges, people and cultures in dynamic environments.
Overview
20
20
years of professional experience
8
8
years of post-secondary education
5
5
Languages
Work History
Interim Senior Grant & Compliance Manger
British Red Cross
Malaysia
06.2023 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Gained strong leadership skills by managing projects from start to finish.
- Proven ability to learn quickly and adapt to new situations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Country Cluster Manager
British Red Cross
, Afghanistan, Pakistan, Myanmar, DPRK
06.2016 - Current
- Managing £20 million British Pound for emergencies response in Afghanistan and Pakistan and developed long term partnership strategy with a focus on localization and sustainability programme.
- Lead development and implementation of assigned country-level strategies aligned with regional strategy and overall vision for international division, ensuring an integrated approach to partner national societies capacity development, disaster management, community resilience and other BRC-supported red cross movement programmes.
- Ensure establishment and integration of effective monitoring, evaluation and learning within the assigned countries to support the development of approaches to planning, innovation and delivery with progamme management
- Explore and identify potential partnership and collaborations for proposals to meet humanitarian needs in assigned countries.
- Build and manage relationship with external stakeholders with a presence within the assigned countries, including institutional donors and diplomatic representations.
Acting Country Manager/ Senior Programme Manager
British Red Cross
, Mongolia, DPRK, Timor Leste, Myanmar
06.2016 - 12.2017
- Strategically planned for and oversaw the work of technical advisors and other specialist colleagues to ensure technical quality of all programme delivery and support to partners.
- Represented BRC at important fora in-country, including Movement meetings, inter-agency coordination and with corporate and private donors to resolve conflicts and negotiated mutually beneficial agreements between parties, promoted good partnerships.
- Worked within applicable standards, policies and programme management guidelines to promote accountability, transparency and effective programme implementation.
- Successfully managed and monitored budget for assigned Countries and demonstrated value for money.
- Prepared variety of different written communications, reports and documents to informed donor government and stake
Country Support Officer
British Red Cross
, Mongolia, Timor Leste, DPRK, China, Philippines
03.2014 - 05.2016
- Supported Country Manager on the development of country plans and alignment with regional strategies.
- Successfully managed all grants and proposals for assigned countries
- Monitored programmes under the BRC portfolio and ensured reports were produced and submitted promptly.
- Solely responsible for all matters concerning the British Red Cross KL office.
- Provided administrative support to run the KL office and for national and international travel by partners, consultants, staff, donors and media to countries in the region.
- Prepared and reconciled monthly cash and bank books for submission to the UK office, managed petty cash funds and ensured safekeeping.
Voluntary Worker and Freelance Translator
Ministry of Education
, Malaysia
08.2009 - 12.2013
- Volunteered for PRELEAP programme under the Ministry of Education in Malaysia. Subsequently volunteered to support consultants as culture liaisons, and organised teaching materials and briefings as part of the programme. The programme worked closely with the Institute Pendidikan Guru to help increase English proficiency level of Malaysian teachers, especially in rural areas.
- Freelance Translator for English to Mandarin, and Mandarin to English for a company in Lebanon.
Executive Director
Fruitful Resources Sdn Bhd
, Malaysia
07.2007 - 06.2009
- Managed team of five and provided company strategy and motivated staffs on achieving sales targets
- Worked closely with general manager on SWOT analysis and strategy for the company
- Managed all finance forecast and procurements of the office and ensured proper systems were in place
- Achieved sales target and the company was able to breakeven within the first 6 months of operation
Marketing Executive
KiHuat Properties Sdn Bhd
, Malaysia
03.2004 - 03.2007
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Collaborated with developers, advertisers and production managers to market products and services.
- Managed and oversaw design of marketing material and promotional literature for organization.
- Launched marketing activities for new product lines and market penetration.
- Worked with vendors to complete projects according to schedule and specifications.
- Handled all government office submissions for advertising permits and site progress report to the Ministry of Housing.
Education
Ph.D. - Philosophy in Martial Arts
Asia Pacific Open University
Malaysia 01.2009 - 12.2012
Bachelor’s degree - Marketing and Management
Curtin University of Technology
Perth, Australia 01.2001 - 01.2003
Diploma in Business - Business Administration
Higher Education Learning Program (HELP) Institute
Malaysia 01.1999 - 01.2001
Skills
Strategy Development and Organisational Skills
Interests
Timeline
Interim Senior Grant & Compliance Manger
British Red Cross
06.2023 - Current
Country Cluster Manager
British Red Cross
06.2016 - Current
Acting Country Manager/ Senior Programme Manager
British Red Cross
06.2016 - 12.2017
Country Support Officer
British Red Cross
03.2014 - 05.2016
Voluntary Worker and Freelance Translator
Ministry of Education
08.2009 - 12.2013
Ph.D. - Philosophy in Martial Arts
Asia Pacific Open University
01.2009 - 12.2012
Executive Director
Fruitful Resources Sdn Bhd
07.2007 - 06.2009
Marketing Executive
KiHuat Properties Sdn Bhd
03.2004 - 03.2007
Bachelor’s degree - Marketing and Management
Curtin University of Technology
01.2001 - 01.2003
Diploma in Business - Business Administration
Higher Education Learning Program (HELP) Institute
01.1999 - 01.2001
Trainings
I've completed several trainings over the years under the International Federation of Red Cross and Red Crescent Societies (IFRC) for humanitarian operations:
For Operation:
Coordination, Assessment and Planning (CAP) training, International Safeguarding Officer (ISO), Practical Cash Transfer Programme (PECT), Regional Disaster Response Team (RDRT), Gender & Diversity Training of Trainers, and Operation Manager for Emergencies, Hostile Environment Awareness Training (HEAT), Frontline Negotiations (CCHN), Spokesperson Training with Master the Media in the UK
For Facilitation:
Preparedness for Effective Response (PER) Fcilitator
Facilitator Training of Trainers
For Monitoring and Evaluation:
Intermediate Monitoring and evaluation training with INTRAC, Conducting Field Survey, Real-Time evaluation
Others not with the IFRC:
Teaching English to Speakers of Other Languages (TESOL)
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