MICHELLE PELLY

A soft spoken, helpful and customer service oriented personality who is passionate in her work and able to interact with all levels of people. I’m a team player and committed person, performing her work to meet company objectives and always maintaining high level of confidentially.

Highly skilled handling personnel management, and maintenance of HR records. Manages administration and personnel records. A friendly approachable person with Malaysia Airlines for twenty (20) years and the most current position as Human Resource Executive at the University of Nottingham Malaysia, with the areas of expertise in human resource, administrative, and customer service. Highly skilled in coordinating, managing customer, problem solving, planning, marketing and listening. Good communication both in oral and written.

• Michelle Pelly, +6012 2577307, maskaquarius@gmail.com
• A friendly approachable person with Malaysia Airlines for twenty (20) years and the most current position as Marketing & Admin Executive with the areas of expertise in human resource, administrative, marketing and customer service.
• Highly skilled in coordinating, managing customer, problem solving, planning, marketing and listening.
• Good communication both in oral and written.
• A soft spoken, helpful and customer service oriented personality who is passionate in her work and able to interact with all levels of people.
• I’m a team player and committed person, performing her work to meet company objectives and always maintaining high level of confidentially.
• Reservations Assistant, Malaysia Airlines from 01/01/95, 12/31/01,
• Handled calls on the telephone and made reservations for all travelers calling Malaysia Airlines with great enthusiasm.
• Continuously received “Nil Medical Certificates” from the Reservation Department for commitment, dedication and passion in performing and carrying out all tasks.,
• Officer & Senior Officer, Human Resources Department, MASkargo, 01/01/01 - 12/31/08, Maintained a staff establishment of overseas staff and efficiently handled and administered all procedures, documentations and matters in recruiting overseas staff
• Supervisor, Human Resources Department, MASkargo, 01/01/08 - 12/31/13
• Administered and completed the Performance Management System exercise for all MASkargo staff resulting in smooth operation as needed by the parent company, Malaysia Airlines.,
• Executive, Marketing & Admin Department, Malaysia Airlines, 01/01/13 - 12/31/15, Met with prospective interested parties or third party when they visited Malaysia Airlines Academy with an interest of renting the facilities.
• Marketing & Admin Executive, Malaysia Airlines, 01/01/13 -12/31/16,
• Human Resources Supervisor, MASCargo, 01/01/06 -12/31/13,
• Human Resources Senior Officer, MASCargo, 01/01/04 -12/31/06,
• Human Resources Officer, MASCargo, 01/01/01 - 12/31/04,
• Reservation Assistant, Malaysia Airlines, 01/01/95 - 12/31/01,
• Diploma in Human Resources, Universiti Malaya, 2000
• Certificate in Business Studies, Stamford College
• Sijil Pelajaran Malaysia (SPM), Sekolah Menengah Convent
• Career Direction Workshop, Corporate Development Centre, 2016
• Microsoft Office Basic Course, Corporate Development Centre
• Problem Solving Course, Malaysia Airlines, 2014
• Decision Making Course, Malaysia Airlines, 2014
• Effective Recruitment & Selection Practices, Institute of Professional Advancement, 2014
• The Mas Corporate Integrity Principles, Malaysia Airlines, 2013
• Training Needs Analysis & Training Evaluation, Institute of Professional Advancement, Competent in using Microsoft Office (Words / Excel – Basic/ Power Point – Basic), Speak and write English and Bahasa Malaysia well
• Provided upon request.