Michael Anthony Varghese
Final Year IT Student
Johor Bahru, Johor,01
Summary
Dynamic and detail-oriented professional with experience at Kiosk Builders Alliance, where I enhanced site visibility through SEO strategies and collaborated effectively in team projects. Proven ability in customer service and multitasking, consistently improving customer satisfaction while maintaining high-quality standards. Proficient in HTML and CSS, with a strong focus on responsive design.
Overview
2
2
Languages
Work History
Internship Student
Kiosk Builders Alliance
08.2024 - 10.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Conducted daily updates to social media profiles to boost company online presence.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Improved site visibility by implementing SEO best practices, increasing organic traffic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
Cafe Crew - Part Time
MyCoffee
09.2024 - 10.2024
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Operated cash register to ring up final bill and process various forms of payment.
Education
SPM ( Science Stream)
SMK Saint Joseph (B)
Johor Bahru, Malaysia 04.2001 -
Bachelors of Data Communication And Networking - Internet Technology
Multimedia University
Melaka 04.2001 -
Skills
Customer service
Customer engagement
Multitasking and organization
Time management
Teamwork and collaboration
Attention to detail
Responsive design
Search engine optimization
Front-end skills: HTML, CSS
Social media posting
Video editing
Data entry
Microsoft Excel
Data accuracy
Fast typing speed
Document preparation
Timeline
Cafe Crew - Part Time
MyCoffee
09.2024 - 10.2024
Internship Student
Kiosk Builders Alliance
08.2024 - 10.2024
SPM ( Science Stream)
SMK Saint Joseph (B)
04.2001 -
Bachelors of Data Communication And Networking - Internet Technology
Multimedia University
04.2001 -