METHENE GANESAN
Engagement & Training Officer
Sungai Besar, Selangor
Summary
Seasoned Training Officer adept at creating new programs to meet changing stakeholder demands. Detail-oriented team player with strong people and organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Pursuing new professional challenges with room for advancement.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
Community Engagement and Training Officer (CETO)
International Catholic Migration Commission (ICMC)
05.2024 - 02.2025
- Supported employee development through personalized coaching and mentoring sessions.
- Delivered culturally sensitive, prevention-focused training using facilitation techniques that engaged diverse audiences.
- Assessed skill gaps, identified training needs, and developed tailored training courses accordingly.
- Conducted induction training for Refugee Protection Corps (RPCs), equipping them with essential skills for hotline management, handling sensitive disclosures, and providing interpretation support.
- Trained RPCs to deliver high-quality sessions, raising overall facilitation standards within the organization.
- Managed Refugee Protection Corps (RPCs) by overlooking their schedules, attendance, salaries, and skills, while also supporting their development through induction training, high-quality facilitation coaching, and coordination on GBV case management services including police reporting, shelter monitoring, and counseling.
- Fostered strong team dynamics by actively listening, creating a supportive environment, and empowering RPCs to raise concerns and enhance cross-unit communication.
PMER Officer
International Catholic Migration Commission (ICMC)
09.2023 - 04.2024
- Contributed to donor report writing, ensuring timely and high-quality submissions that strengthened accountability and transparency.
- Managed and improved report submissions across different teams to ensure accurate data.
- Established databases and dashboards to enhance internal tracking systems, significantly improving data reporting and project monitoring.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Improved department efficiency by streamlining and implementing reporting processes.
Assistant Drama Teacher Cum Cambridge English Teacher
Primo Dramma
03.2022 - 02.2023
- Designed, prepared and executed lessons for Cambridge English learners of different levels.
- Designing posters for company events on social networks and answering customer inquiries.
- Implemented diverse teaching methods to accommodate different learning styles and abilities among students.
Key Account Manager, Government and Telecommunications
MBS Academy Australia
11.2019 - 09.2020
- Company Overview: www.mbs-academy.com.au
- Supervised client accounts and customer satisfaction.
- Maintained relationships with clients alongside creating training-related content and was in charge of content gamification.
- Developed and overlooked training related to health.
- Overlooked all program developments.
- Designed and facilitated a plan of action for children and schools according to their needs.
- Maintained communication with partners and ensured execution of project in a timely manner.
- Prepared reports and scheduled the necessary meetings to ensure smooth run of projects.
- www.mbs-academy.com.au
Private Tutor
12.2018 - 11.2019
- Tutored 5 secondary students in subjects ranging from Science to English.
- Developed and implemented comprehensive lesson plans that accommodated specific levels of learners while offering support to make certain each student was able to grasp materials.
- Identified, selected, and modified resources to meet student's diverse needs and integrated worksheets to vary lessons and consolidate concepts.
Program Officer
Good Shepherd Services
04.2018 - 11.2018
- Taught kids with autism and learning difficulties and partook in guiding them with their sensory development therapies.
- Interact with parents and company administration regularly, discussing proposed programs and student progress.
- Led children in self-expression through the artistic methods of drama.
- Cultivate a positive, vibey atmosphere within the classroom.
Assistant Teacher (Internship)
CT Training and Development
05.2016 - 08.2016
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Education
MASTER OF PSYCHOLOGY - INDUSTRIAL AND ORGANIZATIONAL PSYCHOLOGY
UNIVERSITI TUNKU ABDUL RAHMAN
10.2020 - Current
BACHELOR OF SOCIAL SCIENCE (HONS) - PSYCHOLOGY
UNIVERSITI TUNKU ABDUL RAHMAN
FOUNDATION IN ARTS AND SOCIAL SCIENCE - undefined
UNIVERSITI TUNKU ABDUL RAHMAN
SIJIL PELAJARAN MALAYSIA - undefined
SEKOLAH MENENGAH KEBANGSAAN SEREMBAN 2
Skills
- Research
- Conflict resolution
- Creative thinking
- Analytical thinking
- Training and development
- Facilitation techniques
Certification
Introduction to Drum Circle Facilitation
Participations
- Choose2Protect Peer Educator Workshop
- Education workshop in SMK Tanjung Rambutan
- Committee member of the Asian Cultural Society
- Organizing committee of UTAR Hola Fest 2016
- Organizing Committee of UTAR Fusion Battle 2016
- State-level chess competition (Top 10)
- Choir competition in the Seremban District in 2008
- 'Pertandingan Kombo dan Mini Orkestra Sekolah-sekolah Menengah' Negeri Sembilan 2011
- Malaysian National Chemistry Quiz 2012
- Australian Mathematics Competition - Senior Division 2012
Timeline
Community Engagement and Training Officer (CETO)
International Catholic Migration Commission (ICMC)
05.2024 - 02.2025
PMER Officer
International Catholic Migration Commission (ICMC)
09.2023 - 04.2024
Assistant Drama Teacher Cum Cambridge English Teacher
Primo Dramma
03.2022 - 02.2023
MASTER OF PSYCHOLOGY - INDUSTRIAL AND ORGANIZATIONAL PSYCHOLOGY
UNIVERSITI TUNKU ABDUL RAHMAN
10.2020 - Current
Key Account Manager, Government and Telecommunications
MBS Academy Australia
11.2019 - 09.2020
Private Tutor
12.2018 - 11.2019
Program Officer
Good Shepherd Services
04.2018 - 11.2018
Assistant Teacher (Internship)
CT Training and Development
05.2016 - 08.2016
BACHELOR OF SOCIAL SCIENCE (HONS) - PSYCHOLOGY
UNIVERSITI TUNKU ABDUL RAHMAN
FOUNDATION IN ARTS AND SOCIAL SCIENCE - undefined
UNIVERSITI TUNKU ABDUL RAHMAN
SIJIL PELAJARAN MALAYSIA - undefined
SEKOLAH MENENGAH KEBANGSAAN SEREMBAN 2
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