Summary
Overview
Work History
Education
Skills
Certification
Participations
Timeline
Generic

METHENE GANESAN

Engagement & Training Officer
Sungai Besar, Selangor

Summary

Seasoned Training Officer adept at creating new programs to meet changing stakeholder demands. Detail-oriented team player with strong people and organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Pursuing new professional challenges with room for advancement.

Overview

9
9
years of professional experience
5
5
years of post-secondary education
5
5
Certifications

Work History

Community Engagement and Training Officer (CETO)

International Catholic Migration Commission (ICMC)
05.2024 - 02.2025
  • Supported employee development through personalized coaching and mentoring sessions.
  • Delivered culturally sensitive, prevention-focused training using facilitation techniques that engaged diverse audiences.
  • Assessed skill gaps, identified training needs, and developed tailored training courses accordingly.
  • Conducted induction training for Refugee Protection Corps (RPCs), equipping them with essential skills for hotline management, handling sensitive disclosures, and providing interpretation support.
  • Trained RPCs to deliver high-quality sessions, raising overall facilitation standards within the organization.
  • Managed Refugee Protection Corps (RPCs) by overlooking their schedules, attendance, salaries, and skills, while also supporting their development through induction training, high-quality facilitation coaching, and coordination on GBV case management services including police reporting, shelter monitoring, and counseling.
  • Fostered strong team dynamics by actively listening, creating a supportive environment, and empowering RPCs to raise concerns and enhance cross-unit communication.

PMER Officer

International Catholic Migration Commission (ICMC)
09.2023 - 04.2024
  • Contributed to donor report writing, ensuring timely and high-quality submissions that strengthened accountability and transparency.
  • Managed and improved report submissions across different teams to ensure accurate data.
  • Established databases and dashboards to enhance internal tracking systems, significantly improving data reporting and project monitoring.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Improved department efficiency by streamlining and implementing reporting processes.

Assistant Drama Teacher Cum Cambridge English Teacher

Primo Dramma
03.2022 - 02.2023
  • Designed, prepared and executed lessons for Cambridge English learners of different levels.
  • Designing posters for company events on social networks and answering customer inquiries.
  • Implemented diverse teaching methods to accommodate different learning styles and abilities among students.

Key Account Manager, Government and Telecommunications

MBS Academy Australia
11.2019 - 09.2020
  • Company Overview: www.mbs-academy.com.au
  • Supervised client accounts and customer satisfaction.
  • Maintained relationships with clients alongside creating training-related content and was in charge of content gamification.
  • Developed and overlooked training related to health.
  • Overlooked all program developments.
  • Designed and facilitated a plan of action for children and schools according to their needs.
  • Maintained communication with partners and ensured execution of project in a timely manner.
  • Prepared reports and scheduled the necessary meetings to ensure smooth run of projects.
  • www.mbs-academy.com.au

Private Tutor

12.2018 - 11.2019
  • Tutored 5 secondary students in subjects ranging from Science to English.
  • Developed and implemented comprehensive lesson plans that accommodated specific levels of learners while offering support to make certain each student was able to grasp materials.
  • Identified, selected, and modified resources to meet student's diverse needs and integrated worksheets to vary lessons and consolidate concepts.

Program Officer

Good Shepherd Services
04.2018 - 11.2018
  • Taught kids with autism and learning difficulties and partook in guiding them with their sensory development therapies.
  • Interact with parents and company administration regularly, discussing proposed programs and student progress.
  • Led children in self-expression through the artistic methods of drama.
  • Cultivate a positive, vibey atmosphere within the classroom.

Assistant Teacher (Internship)

CT Training and Development
05.2016 - 08.2016
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.

Education

MASTER OF PSYCHOLOGY - INDUSTRIAL AND ORGANIZATIONAL PSYCHOLOGY

UNIVERSITI TUNKU ABDUL RAHMAN
10.2020 - Current

BACHELOR OF SOCIAL SCIENCE (HONS) - PSYCHOLOGY

UNIVERSITI TUNKU ABDUL RAHMAN

FOUNDATION IN ARTS AND SOCIAL SCIENCE - undefined

UNIVERSITI TUNKU ABDUL RAHMAN

SIJIL PELAJARAN MALAYSIA - undefined

SEKOLAH MENENGAH KEBANGSAAN SEREMBAN 2

Skills

  • Research
  • Conflict resolution
  • Creative thinking
  • Analytical thinking
  • Training and development
  • Facilitation techniques

Certification

Introduction to Drum Circle Facilitation

Participations

  • Choose2Protect Peer Educator Workshop
  • Education workshop in SMK Tanjung Rambutan
  • Committee member of the Asian Cultural Society
  • Organizing committee of UTAR Hola Fest 2016
  • Organizing Committee of UTAR Fusion Battle 2016
  • State-level chess competition (Top 10)
  • Choir competition in the Seremban District in 2008
  • 'Pertandingan Kombo dan Mini Orkestra Sekolah-sekolah Menengah' Negeri Sembilan 2011
  • Malaysian National Chemistry Quiz 2012
  • Australian Mathematics Competition - Senior Division 2012

Timeline

Community Engagement and Training Officer (CETO)

International Catholic Migration Commission (ICMC)
05.2024 - 02.2025

PMER Officer

International Catholic Migration Commission (ICMC)
09.2023 - 04.2024

Assistant Drama Teacher Cum Cambridge English Teacher

Primo Dramma
03.2022 - 02.2023

MASTER OF PSYCHOLOGY - INDUSTRIAL AND ORGANIZATIONAL PSYCHOLOGY

UNIVERSITI TUNKU ABDUL RAHMAN
10.2020 - Current

Key Account Manager, Government and Telecommunications

MBS Academy Australia
11.2019 - 09.2020

Private Tutor

12.2018 - 11.2019

Program Officer

Good Shepherd Services
04.2018 - 11.2018

Assistant Teacher (Internship)

CT Training and Development
05.2016 - 08.2016

BACHELOR OF SOCIAL SCIENCE (HONS) - PSYCHOLOGY

UNIVERSITI TUNKU ABDUL RAHMAN

FOUNDATION IN ARTS AND SOCIAL SCIENCE - undefined

UNIVERSITI TUNKU ABDUL RAHMAN

SIJIL PELAJARAN MALAYSIA - undefined

SEKOLAH MENENGAH KEBANGSAAN SEREMBAN 2
METHENE GANESANEngagement & Training Officer