Overview
Work History
Education
Skills
Date of birth
Interests
Timeline
Generic
Mervin Nyon

Mervin Nyon

SERVICE
Johor,Kulai

Overview

4
4
years of professional experience

Work History

SERVICE

BREADTALK PTE LTD
07.2022 - 02.2026
  • Delivered prompt technical support to resolve client issues, improving overall customer satisfaction and service reliability.
  • Coordinated service schedules to optimize resource allocation, increasing operational efficiency and reducing downtime.
  • Implemented quality assurance checks that ensured compliance with industry standards and enhanced product safety.
  • Trained new team members on service protocols, accelerating onboarding and maintaining consistent performance standards.
  • Analyzed customer feedback to identify recurring problems, driving improvements that boosted user engagement and retention.

Education

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SEKOLAH MENENGAH KEBANGSAAN TAMAN JOHOR JAYA 2
01.2022

Skills

Active listening

Multitasking

Product knowledge

Interpersonal skills

Date of birth

11 DEC 2003

Interests

I am passionate about the brewing process of coffee, good at hand brewing, and willing to delve into the flavor wheel and the characteristics of beans

Timeline

SERVICE

BREADTALK PTE LTD
07.2022 - 02.2026

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SEKOLAH MENENGAH KEBANGSAAN TAMAN JOHOR JAYA 2
Mervin NyonSERVICE