Merlyne Roversin
Front Desk Assitant / Cashier
Kota Kinabalu, Sabah
Summary
Dedicated worker with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Front Desk Receptionist
Hotel Shangri-la
08.2024 - Current
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Developed strong working relationships with team members, fostering a positive work environment.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Cashier
Big B Computer
06.2023 - 08.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
STPM - PURE SCIENCE
SMK GUNSANAD
Keningau, Malaysia 04.2001 -
SKM LEVEL 3 - COMPUTER SYSTEM OPERATION (IT-020-3:2013)
SUNRISE ITC COLLECGE
Kota Kinabalu, Sabah, Malaysia 04.2001 -
SPM - SCIENCE
SMK BINGKOR
Keningau, Sabah, Malaysia 04.2001 -
Skills
Customer Service
Guest Relations
Front Office Management
Cash Handling
File Management
Hospitality services
Oral and writing communication
Timeline
Front Desk Receptionist
Hotel Shangri-la
08.2024 - Current
Cashier
Big B Computer
06.2023 - 08.2024
STPM - PURE SCIENCE
SMK GUNSANAD
04.2001 -
SKM LEVEL 3 - COMPUTER SYSTEM OPERATION (IT-020-3:2013)
SUNRISE ITC COLLECGE
04.2001 -
SPM - SCIENCE
SMK BINGKOR
04.2001 -
Similar Profiles
Urmila SinjaliUrmila Sinjali
Part Time Waiteress at Fullerton Hotel, Shangri-La HotelPart Time Waiteress at Fullerton Hotel, Shangri-La Hotel
THAMALI RANATHUNGATHAMALI RANATHUNGA
Kitchen Assistant at Hotel Shangri-laKitchen Assistant at Hotel Shangri-la
Naveen KumarNaveen Kumar
Front Office Supervisor at Traders Hotel (By Shangri-La Hotel Group)Front Office Supervisor at Traders Hotel (By Shangri-La Hotel Group)