Meriem Bellaoui
Client Support
Summary
Dedicated and reliable individual with exceptional management skills seeking a full-time research or internship role within a university setting. MBA student with diverse experience in language translation, early childhood and primary education, bringing strong analytical, organizational, and cross-cultural communication skills. Well-versed in curriculum development. Hardworking Client Support Specialist with terrific problem-solving and troubleshooting skills. Engaging and personable nature promotes a "client first" mentality, dedicated to contributing to team-based environments.
Overview
3
3
years of professional experience
2029
2029
years of post-secondary education
3
3
Languages
Work History
Online French Tutor
Self-employees
09.2024 - Current
- Established rapport with students by showing genuine interest in their lives, goals, and aspirations, fostering a positive tutor-student relationship
- Integrated French lessons into real-life scenarios and role-playing
- Incorporated authentic French materials, such as articles, videos, and songs, to provide cultural context and stimulate interest
- Conducted four skill-based sessions focusing on Listening, Speaking, Reading, and Writing to prepare students for the IGCSE exam
Volunteer Science and Global Perspectives Teacher
Host International Malaysia
09.2024 - 03.2025
- Company Overview: Collaboration with the European Union providing education and child protection support for refugees
- Worked as a teacher in collaboration with the European Union, providing education and child protection support for refugees
- Trained by the EU alongside ADRA, ADSP, Danish Refugee Council, HOST International Malaysia, JRS Indonesia, and Mixed Migration Centre on refugee support, child protection, and humanitarian response
- Taught Science and Global Perspectives to students, enhancing their critical thinking and understanding of global issues
- Collaboration with the European Union providing education and child protection support for refugees
Assistant Teacher
Little Pearls
04.2024 - 09.2024
- Assisted in guiding students through lessons and homework preparation
- Supported classroom activities and provided one-on-one assistance to students
- Established positive relationships with parents through effective communication, fostering parental involvement in their children's education
French & Arabic Teacher
Noah Language
03.2023 - 07.2023
- Served as a French and Arabic teacher at a tuition school Cyberjaya implementing engaging lesson plans to introduce languages and cultures
- Facilitated language development and cultural appreciation through interactive activities
Travel Agent Consultant
EGENCYA TRAVEL
01.2022 - 02.2023
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Managed invoice processing and ensured timely payment tracking.
- Provided multilingual customer support for corporate clients.
- Assisted in financial documentation and reporting .
- Resolved client issues related to invoicing, payments, and corporate transactions.
- Delivered customer support in Arabic, French, and English .
Education
Master - business
UNIVERSITY OF CYBERJAYA
Bachelor of Science - Biology And Science
University of Science And Technology Houari
Algeria 04.2019 - 01.2023
Skills
- Customer Service
- Research and Report Writing
- Strong Communication
- Administrative & Business Support
- Client Support
- EU Training on Child Protection & Refugee Support
- Invoice Processing & Financial Documentation –
- Corporate Communication
- Multilingual Support – Providing assistance in Arabic, French, and English
- CRM
Technical skill
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Financial software for invoice processing ( Monday )
Timeline
Online French Tutor
Self-employees
09.2024 - Current
Volunteer Science and Global Perspectives Teacher
Host International Malaysia
09.2024 - 03.2025
Assistant Teacher
Little Pearls
04.2024 - 09.2024
French & Arabic Teacher
Noah Language
03.2023 - 07.2023
Travel Agent Consultant
EGENCYA TRAVEL
01.2022 - 02.2023
Bachelor of Science - Biology And Science
University of Science And Technology Houari
04.2019 - 01.2023
Master - business
UNIVERSITY OF CYBERJAYA
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