Summary
Overview
Work History
Education
Skills
Technical skill
Timeline
Generic

Meriem Bellaoui

Client Support

Summary

Dedicated and reliable individual with exceptional management skills seeking a full-time research or internship role within a university setting. MBA student with diverse experience in language translation, early childhood and primary education, bringing strong analytical, organizational, and cross-cultural communication skills. Well-versed in curriculum development. Hardworking Client Support Specialist with terrific problem-solving and troubleshooting skills. Engaging and personable nature promotes a "client first" mentality, dedicated to contributing to team-based environments.

Overview

3
3
years of professional experience
2029
2029
years of post-secondary education
3
3
Languages

Work History

Online French Tutor

Self-employees
09.2024 - Current
  • Established rapport with students by showing genuine interest in their lives, goals, and aspirations, fostering a positive tutor-student relationship
  • Integrated French lessons into real-life scenarios and role-playing
  • Incorporated authentic French materials, such as articles, videos, and songs, to provide cultural context and stimulate interest
  • Conducted four skill-based sessions focusing on Listening, Speaking, Reading, and Writing to prepare students for the IGCSE exam

Volunteer Science and Global Perspectives Teacher

Host International Malaysia
09.2024 - 03.2025
  • Company Overview: Collaboration with the European Union providing education and child protection support for refugees
  • Worked as a teacher in collaboration with the European Union, providing education and child protection support for refugees
  • Trained by the EU alongside ADRA, ADSP, Danish Refugee Council, HOST International Malaysia, JRS Indonesia, and Mixed Migration Centre on refugee support, child protection, and humanitarian response
  • Taught Science and Global Perspectives to students, enhancing their critical thinking and understanding of global issues
  • Collaboration with the European Union providing education and child protection support for refugees

Assistant Teacher

Little Pearls
04.2024 - 09.2024
  • Assisted in guiding students through lessons and homework preparation
  • Supported classroom activities and provided one-on-one assistance to students
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children's education

French & Arabic Teacher

Noah Language
03.2023 - 07.2023
  • Served as a French and Arabic teacher at a tuition school Cyberjaya implementing engaging lesson plans to introduce languages and cultures
  • Facilitated language development and cultural appreciation through interactive activities

Travel Agent Consultant

EGENCYA TRAVEL
01.2022 - 02.2023
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Managed invoice processing and ensured timely payment tracking.
  • Provided multilingual customer support for corporate clients.
  • Assisted in financial documentation and reporting .
  • Resolved client issues related to invoicing, payments, and corporate transactions.
  • Delivered customer support in Arabic, French, and English .


Education

Master - business

UNIVERSITY OF CYBERJAYA

Bachelor of Science - Biology And Science

University of Science And Technology Houari
Algeria
04.2019 - 01.2023

Skills

  • Customer Service
  • Research and Report Writing
  • Strong Communication
  • Administrative & Business Support
  • Client Support
  • EU Training on Child Protection & Refugee Support
  • Invoice Processing & Financial Documentation
  • Corporate Communication
  • Multilingual Support – Providing assistance in Arabic, French, and English
  • CRM

Technical skill


  • Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Financial software for invoice processing ( Monday )

Timeline

Online French Tutor

Self-employees
09.2024 - Current

Volunteer Science and Global Perspectives Teacher

Host International Malaysia
09.2024 - 03.2025

Assistant Teacher

Little Pearls
04.2024 - 09.2024

French & Arabic Teacher

Noah Language
03.2023 - 07.2023

Travel Agent Consultant

EGENCYA TRAVEL
01.2022 - 02.2023

Bachelor of Science - Biology And Science

University of Science And Technology Houari
04.2019 - 01.2023

Master - business

UNIVERSITY OF CYBERJAYA
Meriem BellaouiClient Support