Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Visa Status
Timeline
Generic

Mercy Kandikatti

Kuala Lumpur

Summary

Reliable and collaborative software testing professional with 4 years of experience in agile environments. Proficient in testing complex systems across domains with strong interpersonal skills, effective in team settings and stakeholder communication. Experienced in automation (Tosca & Selenium with Java), API validation, and CI/CD practices. Focused on delivering high-quality software through structured, detail-driven testing.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Software Tester

iCrest Sdn. Bhd.
06.2024 - 03.2025
  • Client: Permodalan Nasional Berhad (PNB) in collaboration with EY Consultancy
  • Tested trade flows for Bonds, Equities, Cash, FX, and Mixed Assets
  • API testing using Postman; validated response codes and performance
  • End-to-end functional, integration, and regression testing
  • Hands-on experience testing Simcorp Dimension Systems Application for financial transactions and data integrity
  • Gaining in-depth knowledge of financial systems, trade flows, and Straight-Through Processing (STP) workflow
  • Identifying issues and coordinating with development and consulting teams for timely resolution
  • Participated in daily Scrums and QA-Dev-Business collaboration

Software Test Engineer

Axis Point Software Solutions, Pvt. Ltd.
01.2021 - 03.2024
  • Best Buy (E-Commerce) | Oct 2023 – Mar 2024
  • Created test cases and automation scripts using Tosca
  • Hands-on experience in running test scripts, Action modes, object Identification & Exception Handling in Tosca
  • Performed sanity and regression testing using Tosca test suite
  • Updating issues to the team leaders effectively

Oleander
10.2022 - 09.2023
  • Humana Healthcare | Oct 2022 – Sep 2023
  • BDD automation with Selenium with Java and TestNG
  • Used Git, Jenkins for CI/CD and issue tracking
  • Involved in peer-to-peer reviews
  • Analyzed results and reported bugs in Jira defect tracking tool
  • Participated in daily Scrum Meetings

Shopify
06.2021 - 09.2022
  • Shopify | Jun 2021 – Sep 2022
  • Worked with the team to understand project requirements and design comprehensive test plans to test web application
  • Executed manual test cases to ensure accuracy of payment processing
  • Involved in maintaining test documentation, including test cases, test scripts, and test data, ensuring thorough coverage of system functionalities

Senior Quality Controller

MT INDIA Pvt Ltd.
10.2000 - 03.2021
  • Client: Medical Transcription Services, US Hospitals & Clinics
  • Medical transcription with near-100% accuracy for US clients
  • Handled QA and editing per medical guidelines
  • Resolved all quality issues promptly and effectively through regular communication with clients

Education

Master of Arts - Economics Part-1

University of Mumbai
06.1998

Bachelor of Arts - Economics

Andhra University
06.1996

Skills

  • Manual Testing Tosca Automation API Testing Selenium with Java TestNG, Maven, Jenkins, CI/CD Java, JavaScript Jira Test Management & Defect Tracking AWS Core Services Cloud Architecture Security and Compliance, Data Security Awareness Excellent Communication Collaborative Team Player

Certification

  • ISTQB (International Software Testing Qualification Board) Certified -CTFL
  • AWS Cloud Practitioner Certification
  • Tricentis Tosca AS1 & AS2 Certified
  • Scrum Fundamentals Certification (SFC)
  • Certificate in Software Testing, Magnitia IT Institute

Languages

English, Hindi, Bahasa Melayu

References

References available upon request

Visa Status

Resident Pass-Talent (RPT) – Legally permitted to work in Malaysia without sponsorship

Timeline

Software Tester

iCrest Sdn. Bhd.
06.2024 - 03.2025

Oleander
10.2022 - 09.2023

Shopify
06.2021 - 09.2022

Software Test Engineer

Axis Point Software Solutions, Pvt. Ltd.
01.2021 - 03.2024

Senior Quality Controller

MT INDIA Pvt Ltd.
10.2000 - 03.2021

Bachelor of Arts - Economics

Andhra University

Master of Arts - Economics Part-1

University of Mumbai

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Mercy Kandikatti